Order Handling administrator

• Process sales orders accurately in SAP and keep customer database continuously up-to-date
• Create customer data and maintain them thoroughly
• Monitor progress of deliveries, including urgent requests and backorders, so deadlines are met
• Organize transport and verify whether incoming transport invoices match agreements
• Handle the complete document flow, from shipping papers to invoices, credit and debit notes
• Inform customers proactively about delivery times and act as point of contact for questions about ongoing orders
• Analyze current working method and implement improvements to make our processes more efficient

• Bachelor diploma with affinity for logistics or administration
• Familiar with SAP and knowledge of transport documentation, commercial documents, transport formalities
• Quick switching between Dutch, French and English in speech and writing
• Service-oriented and thinks in solutions when something goes wrong
• Combines strong organizational skills with a sharp eye for detail
• Functions excellently in a team, but is completely self-reliant in daily work

German is a nice addition