Customer support medewerker

• Answer customer questions by phone and email and provide them with the correct information
• Register and process customer requests, comments and any complaints
• Manage and keep customer data up-to-date in our systems
• Check and process orders and deliveries
• Work closely with other departments such as logistics, planning and sales to ensure smooth service

• Bachelor diploma or equivalent experience
• Accurate and structured with an eye for detail in administrative processes
• Stress-resistant and proactive with the ability to set priorities in a dynamic care environment
• Team player who collaborates well with colleagues and other departments
• Good command of MS Office, especially Excel

Starters with a strong customer-oriented attitude and ambition certainly qualify