Customer Service Specialist

Are you a native or fluent Mandarin speaker looking to build a career at the heart of international logistics? Join a rapidly growing global player located at Maastricht-Airport. We offer a dynamic environment where your language skills and professional dedication are rewarded with stability and growth. Imagine starting your morning in a state-of-the-art, light-filled office designed for collaboration and focus. As a Customer Service Specialist, you are the essential bridge between the Chinese market and the global logistical network. You will manage the end-to-end process, including multimodal coordination for shipments via sea, air, and rail. Your role involves financial oversight of invoicing and cost control, as well as maintaining daily high-level communication with suppliers and clients in China to ensure operational excellence. If you are new to the industry, there is no need for concern regarding technical terminology. We provide a comprehensive onboarding and training program to teach you the intricacies of the trade, ensuring you have the expertise and confidence to excel in your new environment. You will join an ambitious and rapidly expanding logistics service provider during an exciting phase of growth. The team has recently moved into a stunning, state-of-the-art facility equipped with every modern convenience you could desire. The atmosphere is truly international, characterized by an open and informal culture where every voice is heard. Practicality is also prioritized, with ample free parking available directly at the entrance. During breaks, you can enjoy your lunch and connect with colleagues in a stylish, comfortable canteen designed for relaxation and community.