Customer Service Professional Vacatures | Randstad (Wommelgem, Antwerpen)

Customer service Officer

At Ontex, we are making everyday life easier across generations. Worldwide our 5...

Locatie

Belgium , Buggenhout

Salaris:

Niet opgegeven

Ontex Peninsular

Vervaldatum

Tot nader order

Vereisten

First experience in customer service, supply chain, or order management
Fluent, professional, and clear communication, both oral and written
Work accurately and maintain overview, even during peak periods
Think along with the customer and go for solutions instead of problems
Strong in coordination and collaboration with different internal teams
Work smoothly with IT systems (ERP/CRM is a plus) and can handle Excel well
Knowledge of multiple languages (e.g., Dutch, English, French, or German) is a strong asset

Functieverantwoordelijkheden

Manage the full order-to-cash process: from order processing and follow-up to shipping, invoicing, and after sales
Coordinate with internal teams (transport, planning, sales...) to ensure timely and correct delivery
Communicate with customers and internal stakeholders via phone and email, acting efficiently and customer-focused
Daily follow-up of stock availability and anticipating possible stock shortages
Keep administrative data up to date such as delivery instructions, customer pop-ups, billing information, and other commercial documents
Commercial support of the sales team when needed

Fulltime

Lees meer

Klantadviseur

As a Klantadviseur, you will not only make customers happy but also give a big b...

Locatie

Netherlands , Uddel

Salaris:

2700.00 EUR / Maand

Randstad

Vervaldatum

05 februari 2027

Vereisten

MBO qualification
Social and proactive attitude
Passion for green/sustainability
Sales-oriented mindset
Fluent communication skills
Commercial mindset
Ability to think proactively and improve processes
Availability every Wednesday evening from 18:00 to 20:00 for training
Availability for 2 weekday evenings and weekends

Functieverantwoordelijkheden

Be the face and commercial engine of the team
Provide warm welcome to customers
Answer customer calls and provide professional advice
Actively think with customers
Match customers with the right product
Create quotes and convert them into deals
Identify opportunities to boost sales or streamline processes

Wat we bieden

Growth opportunities
Travel allowance
Permanent contract after good performance

Parttime

Lees meer

Sales Advisor

The Sales Associate plays a key role in achieving high standards. Our stores are...

Locatie

Netherlands , Halfweg

Salaris:

Niet opgegeven

Calvin Klein

Vervaldatum

Tot nader order

Vereisten

You'll have a previous track record within hospitality or retail
You'll be an effective communicator with the ability to build relationships with ease
You'll be a team player who recognises and celebrates the contributions and achievements of others
You will work well with change, being able to quickly adapt and work with pace
You will be energetic and authentic, showing a clear presence on the shop floor
You'll approach all issues with a ‘can do’ approach and act with initiative to find in store solutions

Functieverantwoordelijkheden

Ensuring high levels of customer satisfaction through excellent service
First point of contact for authorising discounts and resolving customer queries
Being a brand ambassador, demonstrating in-depth product knowledge
Building and maintaining professional relationships with our customers
Outfit building for customers and making further product recommendations
Assessing customers needs and providing assistance and information on product features
Driving store KPIs and suggesting ways to improve
Ensuring shop and stock room maintenance, presentation and organisation issues are addressed in an appropriate manner

Wat we bieden

A competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work

Parttime

Lees meer

Verkoopmedewerker slagerij poelier

Run your own poultry department in Almelo! Do you get energy from happy customer...

Locatie

Netherlands , Almelo

Salaris:

14.86 EUR / Uur

Randstad

Vervaldatum

11 februari 2027

Vereisten

Good command of the Dutch language
Work independently
Get energy from helping customers
Willing to work on late shopping evenings and Saturdays

Functieverantwoordelijkheden

Help customers with a broad smile and give them the best advice
Ensure the display cases always look top-notch and are well-stocked
Keep the shop tidy and clean so everyone feels welcome
Manage inventory and ensure everything is replenished on time
Be the point of contact for customers, from hospitality professionals to home cooks

Wat we bieden

Travel allowance
Run your own poultry department

Fulltime

Lees meer

Customer service medewerker

Ben jij een digitale duizendpoot met een vlotte pen en een passie voor sport? On...

Locatie

Belgium , Zulte

Salaris:

Niet opgegeven

Randstad

Vervaldatum

03 juni 2026

Vereisten

Good knowledge of Dutch and French (bilingualism is essential for our customer service)
Skilled with digital communication channels (Instagram DM, Facebook Messenger, WhatsApp and email)
Customer-friendly attitude and can easily empathize with customer questions
Available on Wednesday, Thursday, Friday and Saturday
Creative in finding solutions and enjoys an informal but professional tone-of-voice

Functieverantwoordelijkheden

Social Media Support: Answering questions and messages from customers via Instagram DM, Facebook Messenger and WhatsApp
Email correspondence: Handling incoming emails and ensuring fast, correct follow-up
Customer focus: Supporting overall communication and ensuring customers feel heard and helped
Creative Solutions: Actively thinking about how we can answer customer questions better and more creatively
Quality monitoring: Ensuring the correct style and speed of our responses on all platforms

Parttime

!

Lees meer

Customer advisor

Als Customer Advisor bij een internationaal koploper in maatschappelijk verantwo...

Locatie

Belgium , Gand

Salaris:

Niet opgegeven

Randstad

Vervaldatum

06 juni 2026

Vereisten

Stable work history with a preference for long-term commitment
Resident in the Ghent region
Enjoy speaking with customers on the phone
Experience in a call center or commercial front-office is an advantage
Fluent communication in both Dutch and French
Strong listener who balances firmness and understanding
Ability to switch easily between different dossiers and communication styles

Functieverantwoordelijkheden

Manage first-line contact via various communication channels
Motivate customers in a constructive and understanding way to settle outstanding balances
Ensure clear handover to specialized second-line support for complex cases or disputes
Work from a people-centered vision with ethics and solution-oriented thinking at the core
Be the human face in communication, maintaining the highest quality standards both telephonically (inbound and outbound) and in writing
Strive to achieve set performance goals regarding number of contacts and monthly collection results
Monitor deadlines and derive satisfaction from achieving strong group results
Aim for qualitative handling of each dossier and guide customers within the legal framework towards the most sustainable payment solutions
Contribute proactively to process improvements for higher customer satisfaction and more efficient workflow
Uphold integrity, work strictly according to internal values and GDPR legislation

Lees meer

Winkelbediende polyvalent

Haal jij energie uit het bieden van een topservice en sta je te popelen om jouw ...

Locatie

Belgium , Pepingen

Salaris:

Niet opgegeven

Randstad

Vervaldatum

14 juni 2026

Vereisten

Excellent command of Dutch
Fluent French
Flexibility and hands-on mentality
Customer-oriented
Friendly and punctual
Experience with a cash register system is a plus
Motivation and eagerness to learn

Functieverantwoordelijkheden

Warm welcome and fast, accurate checkout
Ensuring an attractive and well-maintained store environment by correctly replenishing shelves and optimizing presentation
Listening to customer wishes, giving professional advice, and helping them make the right choice

Parttime

Lees meer

Customer Transformation Consultant Intern

Wil jij praktijkervaring opdoen terwijl je voor echte klanten werkt? Heb je een ...

Locatie

Netherlands , Utrecht

Salaris:

Niet opgegeven

frog

Vervaldatum

Tot nader order

Vereisten

Master student in Innovation, Marketing, Design, Data or AI
Available from February 2026 for a period of 5-6 months (40 hours per week)
Enthusiasm for developing strategies focused on customer experience and digital innovation
Ability to simplify complex information and translate it into solutions
Strong communication and collaboration skills
Adaptability and eagerness to learn
A professional attitude towards customers
Experience or familiarity with design thinking, customer research, marketing activation, project management, marketing technology (especially Adobe & Salesforce) and AI models
Fluent in business English, both speaking and writing

Functieverantwoordelijkheden

Work on real client projects in various sectors
Gain valuable experience with topics that appeal to you, such as developing customer journeys as a service designer, contributing to marketing automation with generative AI, or discovering how CRM processes can be set up smarter and more effectively
Set up your own research within your area of interest to inspire the team with your ideas
Work closely with our consultants on various projects aimed at improving customer experiences
Learn how to create new interactions by combining digital and human perspectives
Focus on the end user, whether new customers, employees or the brands we work with
Discover pain points and identify improvement opportunities by using consumer and market research, data analysis and facilitating workshops

Wat we bieden

Training and development opportunities via the Capgemini Academy and Capgemini Invent's learning programs, including a wide range of online training accessible anytime, anywhere to support your professional growth
Energetic and open work environment with friendly colleagues
Freedom and space to take initiative, explore and seize opportunities
Fun and social activities with colleagues from our team, frog and (Young) Invent
Internship allowance of €500 gross per month
One and a half paid leave days per month
Use of a laptop during the internship period
Ability to work from home and together in the office

Fulltime

Lees meer

Selecteer land

Customer Service Professional

Functieomschrijving

Functieverantwoordelijkheden

Vereisten

Looking for more opportunities?