Customer service medewerker Vacatures

Customer service medewerker

Randstad

Locatie:
Belgium , Berchem

Categorie:
Klantenservice

Type contract:
Niet opgegeven

Salaris:

Niet opgegeven

Job opslaan

Solliciteer

Functieomschrijving:

We are looking for enthusiastic and customer-oriented employees who answer the phone with a smile every day. In this role, you are responsible for first-line support of partners and customers regarding their questions about their KBC file and navigating the website. Are you the communicative and administratively strong team player we are looking for? Then this is your chance to start with us on March 9!

Functieverantwoordelijkheden:

Handle incoming phone calls, emails, and chat messages from partners and customers about membership benefits and other matters
Help customers and partners specifically with finding and consulting the right information on the website
For unusual and complex problems, you can always call on the help of specialized colleagues
During less busy periods, you can be temporarily deployed for other projects within the 24+ and the team

Vereisten:

Very good verbal and written knowledge of Dutch
Good knowledge of French (for extra language premium)
Strong communication skills
Customer-oriented, empathetic, and patient
Efficient at helping customers
Administratively versatile, accurate, and precise
Respects procedures and deadlines
No problem with repetitive tasks
Team player with affinity for digital applications
Willing to work in shifts
Eager to learn and picks up new information quickly
Positive attitude

Prettig om te hebben:

Very good knowledge of French (for extra language premium)

Wat we bieden:

Extra language premium for French
Option to move to the daily banking department after the 3-month project

Aanvullende informatie:

Vacature geplaatst:
22 februari 2026

Verloopdatum:
29 april 2026

Soort werk:

Op locatie werken

Randstad - Alle vacatures

Vacature link delen: