Credit collector

• Contact customers (by phone and email) about outstanding receivables in a professional and constructive manner
• Handle inquiries and proactively seek solutions for blocked orders
• Ensure correct processing of payments and cash posting
• Monitor agreements made and ensure promises are kept
• Work closely with Sales and Customer Service colleagues and support Teamleader with administrative tasks
• Think critically about how the collection process can be made more efficient

• A1-diploma (Bachelor) or equivalent through experience
• Preferably some experience in administration or credit collection
• Proficient with MS Office
• Fluent in Dutch and English
• Knowledge of French is a plus
• Problem-solving mindset
• Strong communication skills and willingness to make phone calls

Knowledge of French