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Warehouse Operations Global Process Owner Jobs

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Solution Architect
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Ireland , Dublin
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Not provided
https://www.citi.com/ Logo
Citi
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Until further notice
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A Warehouse Operations Global Process Owner is a senior strategic role at the heart of modern, complex supply chains. Professionals in these jobs are responsible for the design, standardization, and continuous improvement of warehouse and distribution processes across an organization's entire global network. Unlike a site-specific warehouse manager, the Global Process Owner (GPO) takes a holistic, enterprise-wide view, ensuring that every facility, from regional distribution centers to manufacturing-adjacent warehouses, operates under a unified, optimized, and compliant set of procedures. Their core mission is to drive efficiency, scalability, and resilience by eliminating regional variations and implementing world-class best practices on a global scale. Typical responsibilities for individuals in Warehouse Operations Global Process Owner jobs center on governance and transformation. They are tasked with developing and maintaining the global process blueprint—the single source of truth for how receiving, put-away, storage, picking, packing, and shipping should be executed. This involves deep analysis of current practices, identifying gaps, and designing standardized operating procedures (SOPs). A significant part of the role is leading process improvement initiatives, which often include evaluating and integrating new technologies like warehouse management systems (WMS), automation solutions, robotics, and data analytics platforms. They establish key performance indicators (KPIs) to monitor global performance, using data to diagnose issues and lead corrective actions. Furthermore, these roles require exceptional change management and collaboration skills. The GPO acts as the central subject matter expert, partnering with regional operations teams, IT, finance, and safety departments to ensure smooth adoption of new processes. They facilitate training programs and workshops to align global teams. Ensuring compliance with international safety, security, and regulatory standards is also a fundamental duty. The role is inherently cross-functional, requiring constant communication to align warehouse operations with broader business objectives in sales, manufacturing, and customer service. Typical requirements for Warehouse Operations Global Process Owner jobs include a bachelor’s or master’s degree in supply chain management, logistics, industrial engineering, or a related field. Candidates generally possess over a decade of progressive experience in warehouse or distribution center management, with a substantial portion spent in multi-site or global process design roles. Proficiency in ERP and WMS systems is essential, alongside strong analytical skills for interpreting performance data. Successful professionals in these positions demonstrate strategic thinking, expert stakeholder management, and a proven ability to lead large-scale transformation projects without direct authority, influencing change across diverse geographical and cultural landscapes. For those seeking to shape the future of global logistics at a strategic level, Warehouse Operations Global Process Owner jobs represent a pinnacle career opportunity.

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