Technical Customer Support Specialist Jobs

Join a high-growth tech company in Cardiff as a Customer Technical Support Specialist. You’ll provide first and second-line support for a cloud-based SaaS platform, troubleshooting issues via chat, email, and phone. Ideal candidates have experience with ticketing systems like Zendesk and a knack ...

Join ElevenLabs as a Technical Customer Support Specialist in Australia. You'll provide top-tier B2B support for our API and ElevenAgents platform, diagnosing complex issues in English and Mandarin. We seek 2-3 years of SaaS support experience, native Mandarin, and familiarity with LLMs, APIs, an...

Join EverCommerce as a Technical Customer Support Specialist for Bold Group’s financial management solutions. Leverage 2+ years of technical support experience and C1 English skills to resolve complex issues in alarm monitoring or PSIM environments. Enjoy remote flexibility across the US, plus be...

Join a dynamic team as a **Technical Customer Support Specialist** in the United States. You’ll be the key contact for clients using spend management solutions, diagnosing complex issues with strong analytical skills. Ideal for those with a technical degree, Excel proficiency, and experience in S...

Join Teradata in Prague as a Customer Technical Support Specialist. Provide frontline, 24x7 support to global clients, focusing on France. We seek a native French speaker with 1-3 years of technical support experience, knowledge of UNIX/Linux, and strong English skills. Solve complex database iss...

Join our remote Customer Support team as a Technical Customer Support Specialist. Provide expert technical assistance for our marketing analytics platform, resolving issues with data integrations, APIs, and software. Ideal candidates have 2-3 years of SaaS/Martech support experience, SQL knowledg...

Join ElevenLabs as a Technical Customer Support Specialist in Japan. Provide expert B2B support for our AI platform and API, requiring native Mandarin and strong English. Utilize your SaaS experience and technical skills in LLMs, APIs, and telephony. Enjoy a remote role with growth opportunities,...

Join a dynamic tech team in Cardiff as a Customer Technical Support Specialist. Deliver first and second-line SaaS support, troubleshoot issues, and help shape AI-assisted tools. This hands-on role requires strong technical aptitude, excellent communication, and experience with platforms like Zen...

Join Deskpro as a Technical Customer Support Specialist in Austin, TX. Utilize your SQL and API expertise to troubleshoot complex integrations and empower B2B SaaS customers. Enjoy a hybrid role with great benefits, including unlimited PTO and comprehensive insurance, in a collaborative, growth-f...

Join our team as a Customer Experience Specialist for a leading dental SaaS platform. Provide frontline clinical and technical support to dental professionals via chat and email, troubleshooting workflows and escalating risks. We seek someone with 1+ year in SaaS support, strong problem-solving s...

Join Wingify, a leading SaaS company, as a Technical Account Manager. You will be the dedicated technical expert for enterprise clients, leveraging your skills in web technologies (HTML, JS, CSS) to provide exceptional support. Enjoy a remote-first culture in India, competitive benefits, and the ...