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Team Leader - Banquets Italy Jobs (Hybrid work)

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Upsell Team Leader
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Lead our Upsell team in Rome, driving customer expansion and value in a SaaS/tech environment. You will strategize to minimize churn, coach specialists, and collaborate across departments. We offer an uncapped commission plan, smartworking, and a key role reporting directly to the COO.
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Italy , Rome
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Not provided
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Gipo
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Until further notice
Customer Expansion Team Leader
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Lead our Customer Expansion team in Rome, driving upsell strategy and minimizing churn in a SaaS/tech environment. You will coach specialists, analyze KPIs, and collaborate cross-functionally to maximize customer lifetime value. Enjoy a competitive package with uncapped commission, welfare benefi...
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Italy , Rome
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Not provided
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DocPlanner GmbH
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Until further notice
Upsell Team Leader
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Lead our Upsell team in Rome, driving customer expansion and value in a fast-growing SaaS company. You'll coach specialists, define strategy, and analyze KPIs to minimize churn. Enjoy a competitive package with uncapped commission and 50% smartworking. A key role reporting directly to the COO.
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Italy , Rome
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Not provided
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DocPlanner GmbH
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Until further notice
A Team Leader in Banquets is a pivotal leadership role within the hospitality and events industry, responsible for orchestrating the seamless execution of functions ranging from intimate gatherings to large-scale conferences and weddings. This position sits at the heart of the guest experience, directly managing a team of banquet servers, porters, and setup staff to deliver exceptional service and operational excellence. Professionals seeking Banquets Team Leader jobs are dynamic individuals who thrive in fast-paced environments, blending hands-on service with strategic oversight to ensure every event detail is perfected. The core responsibilities of a Banquets Team Leader typically encompass all phases of event execution. Prior to an event, they are involved in reviewing function sheets, planning room layouts, and coordinating with culinary and sales departments. They lead pre-event briefings with their team, assigning roles and setting service standards. During the event, the Team Leader shifts to a floor management role, overseeing the timing of meal service, beverage replenishment, and the overall flow of the function. They actively troubleshoot any issues, interact with clients and guests to ensure satisfaction, and ensure their team adheres to all safety and sanitation protocols. Post-event, responsibilities include overseeing the breakdown of the function space, managing inventory of equipment and linens, and providing post-event feedback and reports. To excel in this profession, a specific set of skills and attributes is essential. Proven experience in banquet service or a similar high-volume food and beverage setting is a fundamental requirement. Strong leadership and interpersonal skills are crucial for motivating a diverse team, delegating tasks effectively, and resolving conflicts. Exceptional organizational and time-management abilities allow for juggling multiple events and deadlines simultaneously. A keen eye for detail ensures room setups, table settings, and service sequences meet exacting standards. Furthermore, excellent communication skills are necessary for liaising with clients, other departments, and team members. Physical stamina is often required, as the role involves prolonged standing, walking, and occasionally assisting with moving furniture or equipment. Typical requirements for Banquets Team Leader jobs often include a high school diploma or equivalent, with preference given to candidates holding hospitality management certifications or relevant college coursework. Employers seek candidates with several years of hands-on banquet experience, including some in a supervisory or lead capacity. A comprehensive understanding of food and beverage service techniques, fine dining etiquette, and responsible alcohol service is expected. Proficiency with basic computer software for reviewing orders and generating reports is also common. Ultimately, this role is for a passionate hospitality professional who finds fulfillment in leading a team to create memorable events, making it a rewarding career path for those with energy, precision, and a service-oriented mindset.

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