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Supervisor-Event Services Jobs

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Supervisor-Event Services
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Lead our Event Services team in Medan, ensuring flawless banquet execution and exceptional guest experiences. This supervisory role requires at least 1 year of leadership experience in hospitality. You will oversee staff, maintain high standards for setup and service, and handle special event arr...
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Indonesia , Medan
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Not provided
https://www.marriott.com Logo
Marriott Bonvoy
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Until further notice
Discover dynamic and rewarding Supervisor-Event Services jobs, a pivotal leadership role within the hospitality, conference, and entertainment industries. Professionals in this career path are the operational linchpins, ensuring the flawless execution of events from intimate gatherings to large-scale conferences and galas. This position is ideal for detail-oriented leaders who thrive in fast-paced environments and are passionate about delivering exceptional guest experiences. A Supervisor-Event Services typically oversees the entire event setup and service process. Their core responsibility is to manage a team of event staff, coordinating their activities to ensure seamless operations. This involves direct supervision of room setups, including the arrangement of furniture, audio-visual equipment, and decor according to precise event specifications. They conduct thorough inspections of banquet areas and table settings to guarantee cleanliness, order, and adherence to both client requirements and organizational standards. A significant part of the role is acting as the primary point of contact for clients and guests during events, proactively addressing requests, resolving issues, and ensuring all special arrangements are fulfilled to elevate the overall experience. Beyond day-to-day logistics, these supervisors play a crucial role in team development and administration. They assist in hiring, training, scheduling, and evaluating event personnel. Motivating, coaching, and providing constructive feedback are daily tasks to foster a collaborative and high-performing team environment. They are also responsible for maintaining clear documentation, such as event logs and shift reports, and ensuring strict compliance with all safety, security, and operational policies. The role demands strong physical stamina, as supervisors often actively participate in and direct physical tasks like lifting, moving equipment, and being on their feet for extended periods. Typical skills and requirements for Supervisor-Event Services jobs include a proven background in event operations or banquet services, usually with at least one to two years of experience in a supervisory capacity. Exceptional interpersonal and communication skills are non-negotiable for interacting with staff, management, and guests. Candidates must demonstrate strong organizational abilities, problem-solving acumen, and the capacity to manage multiple tasks under pressure. A high school diploma is generally required, with further education in hospitality management being a valuable asset. Physical requirements often include the ability to lift items and navigate event spaces. For those seeking a hands-on leadership career where no two days are the same, Supervisor-Event Services jobs offer a challenging and fulfilling path at the heart of the event industry.

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