Success Manager Jobs

Join our Customer Experience team as a Senior Customer Success Manager in Chicago. You will be a trusted advisor for strategic enterprise customers, driving revenue retention and growth. Leverage your 5-6+ years of client-facing SaaS experience to manage relationships and ensure platform adoption...

Lead the Account Management team in Manalapan, NJ, ensuring exceptional client service and smooth operations. You will hire, coach, and develop a team while monitoring KPIs and driving process improvements. This role offers a full benefits package and a performance-based bonus in a dynamic, resul...

Seeking a proactive **Customer Success Manager** in **Pune, India** to drive retention and upsells for USA-based hotel clients. Leverage 4+ years of B2B or hospitality experience to manage onboarding, boost NPS, and build lasting relationships. This role focuses on client satisfaction, problem-so...

Senior Customer Success Manager role driving renewals, upsells, and revenue growth across London, Austin, and Nashua. Requires 5+ years client-facing experience, strong negotiation skills, and CRM expertise (Salesforce, Gainsight). You will manage executive relationships, exceed sales targets, an...

Join Supermetrics as a Senior Customer Success Manager in Dublin. Manage a key portfolio of 40-60 UKI customers, driving retention, adoption, and growth in the SaaS/Martech space. Enjoy a flexible remote role with equity, healthcare, and wellbeing benefits, collaborating globally to deliver clien...

Join Collinson in London as a Client Success Manager, a pivotal role at the intersection of Product, Tech, and Commercial strategy. You will drive adoption and long-term success for strategic global clients within our flagship travel ecosystem. This high-visibility position offers flexible hybrid...

Join our team in Istanbul as a Customer Success Manager. You will ensure corporate client satisfaction, leveraging 6+ years of experience in customer success and strong communication skills. Key duties include managing client relationships, driving retention, and designing AI Agent solutions. We ...

Drive customer success and value realization as a Customer Success Account Manager for strategic Public Sector clients in Saudi Arabia. Leverage your technical expertise in Microsoft solutions and strong delivery background to orchestrate support across the ecosystem. This role requires proven ex...

Join our team as a Customer Success Manager - Scale in Melbourne. Drive retention, adoption, and growth for our SMB segment by leveraging data, AI, and 1:many initiatives. Ideal candidates have 1-2+ years in SaaS, excel in multitasking, and possess strong commercial negotiation skills. Enjoy bene...

Join Microsoft's 2026 summer internship as a Customer Success Account Management Intern. This 12-week program in Hong Kong is for students graduating in 2026/2027. You will build key stakeholder relationships and guide customers to achieve their business objectives with Microsoft solutions. Ideal...

Lead and develop a Mid-Market Customer Success team in Austin, driving adoption, retention, and expansion for B2B SaaS clients. Utilize your 3-5+ years of CS experience and 2+ years in people management to build scalable engagement models. Enjoy comprehensive benefits including health plans, 401k...

Drive Azure growth and AI adoption as a Partner Success Manager for strategic CSP partners in the EMEA region. You will act as a trusted advisor, leveraging your cloud expertise to build sustainable partner practices in the Netherlands, Belgium, Luxembourg, and France. This customer-facing role r...

Join Rapid7 in Boston as a Customer Success Manager. Leverage your 2-3+ years of cybersecurity or SaaS experience to be a trusted advisor, ensuring clients maximize ROI. You will build key relationships, provide expert platform guidance, and manage deployments. Ideal candidates have strong techni...

Join Microsoft Federal as a Senior Customer Success Account Manager. This role requires an active U.S. Top Secret/SCI clearance with Polygraph and focuses on strategic engagement with government clients in Annapolis Junction. You will lead program execution, manage key stakeholder relationships, ...

Join Global-e as a Customer Success Manager in Seoul. Leverage your 3+ years of CSM and eCommerce experience to build lasting B2B client relationships. You will analyze KPIs, provide strategic insights, and act as the key liaison between Korean clients and internal teams. Fluency in Korean and En...

Lead strategic relationships as a Senior Customer Success Manager for key enterprise accounts at Anaconda. Utilize your 6+ years of experience managing large, complex portfolios to drive retention and growth. You will collaborate cross-functionally, advocate for customers, and shape best practice...

Lead strategic customer relationships as a Senior Principal Customer Success Manager in San Francisco. Utilize 8-10 years of experience to drive adoption, deliver ROI, and provide executive advisory on IT architecture and DevOps. Enjoy a comprehensive package with equity, flexible work, and gener...

Join JFrog in Sunnyvale as a Technical Success Manager. Drive customer adoption and value for enterprise clients using your technical expertise in Java and Docker/K8s. You'll act as the key voice of the customer, collaborating with internal teams to ensure success. Enjoy a competitive package wit...

Join our Real Estate team as a Technical Customer Success Manager. You will ensure seamless partner onboarding, provide technical support, and drive customer value. This role requires 5+ years of B2B SaaS experience, project management skills, and strong technical aptitude. Enjoy a collaborative ...

Join JFrog's Atlanta team as a Technical Success Manager. Drive customer adoption and value for enterprise clients using your technical expertise in Java and DevOps tools like Docker. You'll act as the key voice of the customer, collaborating globally with internal teams. Enjoy a competitive pack...