Success Manager Jobs

Principal Customer Success Manager role in Lisbon, Portugal. Leverage 5-10 years of SaaS expertise to build executive-level trusted advisor relationships, drive product adoption, and deliver business value using PagerDuty and DevOps principles. Requires strong ROI modeling, enterprise architectur...

PagerDuty seeks a Sr. Principal Customer Success Manager in Detroit to drive digital transformation for Fortune 100 clients. Leverage 8-10 years of SaaS and DevOps expertise to build executive relationships, deliver business value via ROI models, and guide adoption of AI/ML-driven operations. Enj...

Senior Principal Customer Success Manager role in New York, driving digital transformation for enterprise clients. Leverage 8-10 years of SaaS expertise and ROI modeling to build C-level relationships and accelerate adoption. Requires deep knowledge of IT architecture, DevOps, and PagerDuty produ...

Senior Principal Customer Success Manager role in Toronto, Canada. Drive digital transformation by building executive-level relationships and delivering business value through SaaS expertise. Requires 8-10 years customer-facing experience, ROI modeling, and IT enterprise architecture knowledge. E...

Senior Customer Success Manager role in Germany driving product adoption and retention across complex portfolios. Leverage data insights and Salesforce to manage customer health, mitigate risk, and fuel growth. Requires 5-8 years in SaaS Customer Success or Account Management. Benefits include fl...

T-Mobile seeks a strategic Client Success Manager to drive retention and growth within Government and Enterprise accounts. This role manages the full customer lifecycle, from onboarding to value realization, while identifying upsell opportunities. You will build executive relationships and coordi...

Enterprise Customer Success Manager at Vercel: drive consumption growth across major accounts in NYC, SF, or Austin. This commercial, non-support role requires technical confidence in frontend, CI/CD, and AI-native development. Own EBRs, build CTO/VP-level relationships, and lead adoption program...

Seeking a dynamic Account Manager in Jaipur to drive client success and revenue growth. This role requires strong people management skills to oversee on-site/offshore teams, ensuring high client satisfaction and retention. Ideal for candidates with proven account expansion experience, commercial ...

Drive customer retention and expansion as a Customer Success Manager at Gamma, owning the full lifecycle for East Coast B2B accounts. Leverage 5+ years of SaaS experience to design onboarding programs, conduct executive reviews, and convert high-potential accounts. This role requires a data-drive...

IT Project Manager role at Dynamic Yield by Mastercard in Rīga, Latvia. Bridge development and account teams, ensuring technical scoping and client satisfaction for digital marketing solutions. Requires 1+ years client-facing SaaS experience, BS in Computer Science, and coding knowledge (JavaScri...

We are seeking a Customer Success Manager to drive retention and value for Tier 2 accounts in Manchester, UK. You will leverage ITIL expertise and strong stakeholder skills to build strategic partnerships and identify upsell opportunities. This hybrid role offers private medical care, 25+ days ho...

Join Microsoft’s CE&S team as a Global Role Owner - Partner Success Manager. Drive consistency across a global community by developing best practices, KPIs, and processes for Partner Success Managers. Ideal for candidates with 6+ years in business operations or strategy, based in multiple US loca...

Drive customer success as a Customer Success Account Manager for Microsoft’s Public Sector in London. Leverage your cloud expertise in Azure and M365 to orchestrate end-to-end delivery, manage C-level relationships, and accelerate value realization. Ideal for professionals with a Master’s degree ...

Plain is hiring a Customer Success Manager in San Francisco (hybrid, 3 days in-office) to own onboarding and account management for top-tier B2B clients. You’ll drive rapid time-to-value, manage high-value accounts, and collaborate with sales and product at an early-stage SaaS company. Ideal cand...

As a Customer Success Manager, EMEA at Vercel in London, you will drive consumption growth across enterprise accounts by deeply embedding the platform into engineering organizations. This commercial role requires technical confidence in frontend architecture and CI/CD, plus the ability to build l...

Senior Customer Success Manager sought by Nosto to drive client growth across EMEA & APAC. Leverage your 3-5 years of e-commerce and SaaS expertise to guide merchants through personalization strategies, boosting retention and revenue. Based in London or Paris, this role offers an Apple device, fl...

Seeking a commercially minded **Customer Success Manager** in **London** to drive retention and revenue growth for a portfolio of global consumer brands. Leverage your **SaaS** and **digital marketing** expertise (email, SMS, push) to act as a trusted advisor. Own renewals, identify upsell opport...