Success Manager Jobs (Hybrid work)

Join Mercell's mission to revolutionize public procurement as a Customer Success Manager. You will manage a portfolio of B2B SaaS clients, driving adoption, retention, and value. We seek a proactive professional with 3+ years of experience, fluency in English and a Nordic/Baltic language, and str...

Join Mercell as a Customer Success Manager to revolutionize public procurement. You'll manage key SaaS accounts, ensuring client success and driving product adoption for public sector buyers. This hybrid role requires fluency in English plus a Nordic/Germanic language and offers a competitive pac...

Join our team as a Customer Success Manager in London. Own a strategic portfolio of B2B SaaS customers across UK & EMEA, driving retention and expansion. You'll lead value conversations, manage renewals, and identify growth opportunities. Enjoy a competitive salary, equity, hybrid work, and priva...

Drive adoption and expansion as an Enterprise Customer Success Manager for FrankieOne's strategic fintech clients. Leverage your 5+ years in fintech/regtech and deep KYC/KYB/AML expertise. Based in Melbourne or Sydney, you'll own the customer relationship and exceed retention targets for high-val...

Drive product adoption and maximize customer value as a Customer Success Manager in Oklahoma City. You'll leverage Salesforce and telemetry data to create success plans, ensure onboarding, and foster growth. This SaaS role offers flexible PTO, wellness programs, and a collaborative, global commun...

Lead a team of Customer Success Managers at PagerDuty in Dallas, driving product adoption and customer retention for strategic SaaS clients. This hands-on leadership role requires 6+ years in customer-facing SaaS and 2+ years managing people. You'll develop high-performing teams, implement succes...

Join Microsoft's Customer Experience & Success team as a Senior Customer Success Account Manager in Germany. Leverage your cloud expertise and proactive mindset to drive strategic enterprise customer outcomes. You will manage key relationships, align success plans, and deliver impactful programs....

Drive customer success as a Senior Account Manager in Germany. Leverage your cloud expertise and IT service management skills to help strategic enterprise clients maximize their Microsoft investments. This role requires a Bachelor's degree and proven experience in customer-facing consulting or po...

Join Microsoft's Customer Experience & Success team in Madrid as a Senior Customer Success Account Manager. Partner with strategic government and public sector clients to drive their digital transformation. Leverage your executive engagement skills and fluency in Spanish & English to orchestrate ...

Join Microsoft's Customer Experience & Success team in Shenzhen. As a Customer Success Account Manager, you will empower strategic enterprise customers to maximize their business value with Microsoft cloud products and services. This role requires a tech-savvy professional with 4+ years in custom...

Lead Customer Success operations in New York, ensuring contract performance and satisfaction. Utilize 5-7+ years of support experience, ITIL processes, and CRM/data analysis to drive improvements. Enjoy a flexible hybrid work model with global remote options and wellbeing benefits.

Seeking a Customer Success Account Manager in Bangkok to build strategic engagement models and coach teams. You will align Microsoft's cross-cloud solutions with key customer IT and business objectives. Requires 4-6+ years in customer success, consulting, or portfolio management with a relevant d...

Join Microsoft's Customer Experience & Success team as a Senior Customer Success Account Manager in Germany. Leverage your technical expertise and business acumen to empower strategic manufacturing customers and accelerate their value realization with Microsoft Cloud. You will orchestrate end-to-...

Lead Customer Success Manager role at an early-stage AI PropTech startup. Drive client retention, expansion, and pilot-to-paid conversion for an innovative property management platform. Build the CS function from the ground up in London, leveraging your 4+ years of SaaS experience and technical f...

Lead a team of Customer Success Managers at PagerDuty in San Francisco, driving product adoption and customer retention for strategic SaaS clients. You will develop high-performing teams and implement success strategies using tools like Salesforce and Gainsight. This role offers a competitive sal...

Lead strategic customer relationships as a Senior Principal Customer Success Manager in the US. Utilize your 8-10 years of experience in IT architecture and DevOps to drive adoption and deliver measurable business value. This role includes up to 25% travel and offers a competitive package with eq...

Join SourceWhale as a Customer Success Manager in London, guiding new mid-market clients through their onboarding journey. You'll own the first 3 months, driving technical setup, tailored training, and early value to hit key adoption milestones. This role requires 1-2 years in a SaaS customer-fac...

Join Everlaw as a Customer Success Manager for Mid-Market Legal clients in Oakland. Serve as a strategic partner to US and Canadian law firms, driving adoption and value through your workflow and change management expertise. You will own net dollar retention, guide the customer journey, and influ...

Join Global-e as a Customer Success Manager in Melbourne. Build lasting relationships with key B2B clients, providing strategic insights and performance analysis. Leverage your 2-3 years of experience in account management to deliver client-focused solutions and influence at all organizational le...