Success Lead Jobs

Lead Client Success Analyst role in New York. Apply your deep technical expertise in SaaS and problem-solving to manage complex client cases and influence product strategy. Enjoy a flexible work environment, comprehensive benefits, and equity options while driving innovation in sustainable energy...

Lead the Business Value function at Cresta, partnering with Customer Success to drive renewal and expansion. You will build and scale a team focused on delivering measurable, defensible impact for strategic enterprise accounts. This role requires 8+ years in SaaS/CX transformation, strong analyti...

Lead and scale a high-performing Customer Success team in London, driving partner growth and retention for Treatwell. You'll hire, coach, and develop talent while using data to refine strategy and reduce churn. Enjoy a hybrid model, 28 days holiday, mental health support, and a benefits platform.

Lead a high-performing Customer Success team in the DACH region for a revolutionary market research platform. Leverage your 5+ years of industry expertise and leadership skills to coach CSMs, drive client success, and shape strategic processes. Enjoy flexibility, a mobility budget, and work from ...

Join Great Minds as a Success Lead, supporting K-12 districts in the US with curriculum implementation. You will manage strategic partnerships, develop plans for Eureka Math and Wit & Wisdom, and deliver on-site leadership consulting. Requires 7+ years in education, including school leadership an...

Lead the QA workstream for a major SAP SuccessFactors implementation in Gainesville. You will manage test planning, defect processes, and risk-based scoping while coordinating execution and workshops. This role requires 3+ years of SuccessFactors and test management experience to ensure project q...

Lead the implementation of SAP SuccessFactors Recruiting (RCM/RMK) modules for clients in Noida. This senior role requires deep expertise in full-cycle implementations, integrations, and stakeholder management. You will configure workflows, conduct training, and optimize recruiting processes.

Join LeverX as a Lead SAP SuccessFactors Consultant. You will design and configure global solutions, specializing in modules like Employee Central and Recruiting. This role requires 5+ years of experience and offers career growth with cutting-edge projects, internal training, and flexible work po...

Lead a Client Success team for a global e-commerce leader in New York. Drive sales retention, revenue growth, and client satisfaction for midsized North American accounts. Utilize your leadership experience, analytical skills, and expertise in digital marketing strategies to build key C-level rel...

Lead Client Success for a growing AdTech firm in New York. You will manage post-IO to wrap-up campaigns, ensuring a premium client experience for renewals. Requires 4+ years in digital advertising, DSP/DMP proficiency, and strong client-facing skills. Enjoy unlimited PTO, comprehensive health ben...

Lead Customer Success Analytics for Optimizely's innovative MarTech platform. Utilize SQL, Python/R, and BI tools to derive actionable insights from customer data, driving retention and growth strategies. This London-based role requires 5+ years' experience, including 3+ in SaaS Customer Success ...

Lead a high-performing Customer Success team in London, driving NRR, retention, and expansion for UK&I SaaS accounts. As a player-coach, you'll manage key accounts while coaching and developing talent. This role requires 10+ years in SaaS CS, 5+ in people leadership, and a passion for building a ...

Lead a high-performing Customer Success team in Western Europe (DACH/France/BENELUX) as a strategic player-coach. Drive NRR, retention, and expansion by managing key accounts and coaching CSMs. Requires 10+ years SaaS experience, deep regional expertise, and a passion for developing talent. Enjoy...

Lead Customer Success Manager role for a fast-growing global e-commerce brand. Oversee support operations, mentor a team, and drive automation projects. Requires 4+ years in e-commerce/DTC support management and proficiency with Gorgias and Shopify. Enjoy a collaborative culture and a clear path ...

Lead customer success for a cutting-edge accounting ERP platform in NYC. This hands-on role requires 4+ years of ERP/accounting experience, technical SQL/Excel skills, and a proven ability to translate finance needs into system workflows. Enjoy significant equity, full benefits, and a collaborati...

Lead our Global Customer Success team in Munich, delivering exceptional post-sale support and value realization for enterprise clients. This high-visibility role requires 10+ years of SaaS leadership experience and managing global, matrixed teams. You will drive customer adoption, technical healt...