Success Lead United States Jobs

Drive customer success and adoption for Enterprise and Mid-Market clients in New York or Chicago. As an Implementation Lead, you will onboard new products, expand solution usage, and ensure long-term retention. This role requires 3+ years in a client-facing or project management role, partnering ...

Lead our Customer Success team in the United States, driving customer adoption and value realization. You will mentor CSMs, manage escalations, and champion white-glove service. We seek a proven leader with deep CSM expertise and a passion for coaching and team development.

Lead Client Success Analyst role in New York. Apply your deep technical expertise in SaaS and problem-solving to manage complex client cases and influence product strategy. Enjoy a flexible work environment, comprehensive benefits, and equity options while driving innovation in sustainable energy...

Lead the Business Value function at Cresta, partnering with Customer Success to drive renewal and expansion. You will build and scale a team focused on delivering measurable, defensible impact for strategic enterprise accounts. This role requires 8+ years in SaaS/CX transformation, strong analyti...

Join Great Minds as a Success Lead, supporting K-12 districts in the US with curriculum implementation. You will manage strategic partnerships, develop plans for Eureka Math and Wit & Wisdom, and deliver on-site leadership consulting. Requires 7+ years in education, including school leadership an...

Lead the QA workstream for a major SAP SuccessFactors implementation in Gainesville. You will manage test planning, defect processes, and risk-based scoping while coordinating execution and workshops. This role requires 3+ years of SuccessFactors and test management experience to ensure project q...

Lead a Client Success team for a global e-commerce leader in New York. Drive sales retention, revenue growth, and client satisfaction for midsized North American accounts. Utilize your leadership experience, analytical skills, and expertise in digital marketing strategies to build key C-level rel...

Lead Client Success for a growing AdTech firm in New York. You will manage post-IO to wrap-up campaigns, ensuring a premium client experience for renewals. Requires 4+ years in digital advertising, DSP/DMP proficiency, and strong client-facing skills. Enjoy unlimited PTO, comprehensive health ben...

Lead customer success for a cutting-edge accounting ERP platform in NYC. This hands-on role requires 4+ years of ERP/accounting experience, technical SQL/Excel skills, and a proven ability to translate finance needs into system workflows. Enjoy significant equity, full benefits, and a collaborati...