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Strategy & Operations Manager United States, New York City Jobs

7 Job Offers

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Senior Manager, Customer Experience Strategy & Operations
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Lead CX strategy and operations at Ramp in New York City. Set org-wide goals, design how specialists and AI agents work together, and rebuild incentives to improve customer outcomes. Flexible PTO and wellness perks.
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Ramp
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Until further notice
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Sales Strategy and Operations Manager, Americas
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Ogury seeks a Sales Strategy and Operations Manager in NYC to advise the CRO, drive predictive forecasting, and optimize commercial productivity. Requires 5+ years in Sales Ops, RevOps, or FP&A with senior stakeholder experience.
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Ogury
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Until further notice
Strategy and Operations, Manager / Senior Manager - Future Platforms | Housing
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160000.00 - 250000.00 USD / Year
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EliseAI
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Until further notice
Senior Customer Strategy & Operations Manager
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Not provided
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Mixpanel
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Senior Strategy & Operations Manager
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Not provided
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Garner Health
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Until further notice
Senior Strategy & Operations Manager
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Location
United States, New York, San Francisco
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150000.00 - 200000.00 USD / Year
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Snorkel AI
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Senior GTM Strategy & Operations Manager
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170000.00 - 230000.00 USD / Year
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Zip
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Until further notice

About the Strategy & Operations Manager role

Strategy and Operations Manager jobs represent a dynamic and highly sought-after career path for professionals who excel at bridging the gap between high-level strategic vision and on-the-ground execution. This role is the critical engine that drives organizational efficiency, growth, and scalability, often found within fast-paced industries like technology, logistics, and professional services. A Strategy and Operations Manager is fundamentally a problem-solver and a builder, responsible for translating broad business objectives into concrete, measurable action plans. They operate at the intersection of data analysis, project management, and cross-functional leadership, ensuring that a company’s strategic initiatives are not only well-conceived but also effectively implemented.

Typical responsibilities for these professionals are varied and impactful. They often begin by diving deep into complex datasets to identify operational inefficiencies, market opportunities, or performance bottlenecks. Using tools like SQL and advanced analytics, they uncover insights that inform strategic recommendations. From there, they design and lead large-scale initiatives, creating new processes, workflows, and operational models from scratch when necessary. This involves managing end-to-end projects—from initial scoping and stakeholder alignment to execution and performance monitoring. A core part of the job is acting as a central hub, collaborating with teams across product, engineering, sales, finance, and local operations to ensure everyone is aligned and working toward common goals. They are also responsible for defining key performance indicators (KPIs), building dashboards, and establishing frameworks to track progress and drive continuous improvement.

To succeed in Strategy and Operations Manager jobs, individuals need a unique blend of analytical rigor and strategic thinking. Strong quantitative skills are non-negotiable, often requiring proficiency in SQL and experience with large, complex data sets. Equally important is the ability to think structurally, breaking down ambiguous problems into clear, actionable steps. Candidates typically come from backgrounds in top-tier management consulting, high-growth tech operations, or data analytics. Beyond technical skills, the role demands exceptional communication and stakeholder management abilities, as influencing without direct authority is a daily necessity. A builder mentality is crucial—the willingness to create structure from chaos, take ownership of outcomes, and drive projects from concept to completion with minimal supervision. Ultimately, these jobs are ideal for those who thrive in ambiguity, are comfortable making decisions with incomplete information, and possess the drive to turn strategy into tangible results that move the entire organization forward.