Strategic Customer Success Jobs

Drive adoption of ElevenLabs' AI speech platform for strategic EMEA enterprise clients. Leverage 5-7 years of SaaS/CS experience to guide onboarding, integrations, and commercial outcomes. Enjoy a culture of innovation, professional development, and flexible co-working support in the UK.

Drive strategic customer success for enterprise clients in the DACH region. Leverage your 7-9 years of SaaS experience to manage key accounts, ensure adoption, and own commercial outcomes like NRR. Enjoy a remote role with a co-working stipend, learning budget, and a culture focused on innovation.

Join ElevenLabs as a Customer Success expert for Strategic Accounts in North America. You will partner with enterprise clients to design, deploy, and optimize conversational AI agents on our platform. Drive business outcomes, expansion, and revenue growth by leveraging your 7+ years of senior B2B...

Join our team as a Strategic Customer Success Manager (Technical Account Management) in San Francisco. You will guide enterprise clients like Coinbase and Snowflake to maximize value through our B2B procurement platform. Leverage your 8+ years of customer-facing SaaS experience to drive adoption ...

Join Zip as a Strategic Customer Success Manager in New York City. Leverage your 8+ years in B2B SaaS and procurement expertise to drive customer success and platform adoption. Enjoy full benefits, equity, and the chance to be a trusted advisor transforming B2B purchasing workflows.

Drive business outcomes for our largest Strategic Accounts as a Customer Success Manager. You'll manage executive stakeholders, maximize ROI, and identify expansion opportunities on the Assembled Platform. This San Francisco-based role requires 5+ years of strategic, customer-facing experience. E...

Drive business outcomes for our largest Strategic Accounts as a Customer Success Manager in London. You'll manage executive stakeholders, maximize ROI, and identify expansion opportunities. We seek a strategic, analytical professional with 5+ years' experience and a proven track record in custome...

Drive business outcomes for our largest Strategic Accounts as a Customer Success Manager in London. You'll manage executive stakeholders, maximize ROI, and identify expansion opportunities on the Assembled Platform. This high-priority role requires 5+ years of strategic, customer-facing experienc...

Drive success for our largest Strategic Accounts as a Customer Success Manager in NYC. You'll build executive relationships, maximize ROI, and identify expansion opportunities using your 5+ years of strategic, client-facing experience. Enjoy a hybrid model with top benefits, unlimited PTO, and ca...

Join Zip as a Strategic Customer Success Manager (Technical Account Management) in Toronto. Leverage your 5+ years of B2B SaaS and customer success experience to drive adoption and value for a diverse portfolio. Act as a trusted procurement advisor, partnering with engineering and clients to opti...

Drive long-term success for Canary's largest global hotel brands as a Strategic Customer Success Manager. You will quarterback deployments, adoption, and expansions, ensuring measurable value as a trusted partner. This role requires 5+ years in Enterprise Customer Success, ideally in hospitality ...

Drive growth and retention as a Strategic Customer Success Manager for Spring Health's largest enterprise clients. This remote role manages a $25M+ portfolio, focusing on forecasting, renewals, and upsell revenue. You'll build trusted relationships with Fortune 100 customers in the healthcare spa...

Join Atlassian as a Strategic Customer Success Manager for Korean-speaking clients. Leverage 8+ years of experience to guide complex enterprise customers, driving product adoption and value realization. Build C-suite relationships and develop Success Plans using your deep knowledge of Jira and Co...