Sr. Technical Support Engineer Jobs

Join Palo Alto Networks as a Sr. Technical Support Engineer in Plano, TX, supporting U.S. Government clients. Leverage 5+ years of network security expertise, including TCP/IP, VPNs, and NGFW, to resolve complex issues. You’ll provide tailored solutions for public sector customers, ensuring compl...

Sr. Technical Support Engineer role in Bengaluru, India, focused on delivering personalized, high-touch support for Palo Alto Networks customers. You will leverage 4+ years of experience in TCP/IP, routing, and switching to perform fault isolation and root cause analysis. Partner with Technical A...

Join a leading cybersecurity team as a Sr. Technical Support Engineer in Plano, TX. Leverage 5+ years of network security expertise to resolve complex post-sales challenges using advanced tools like Wireshark and AI-powered diagnostics. Drive customer success through tailored support, root cause ...

Join a leading cybersecurity company as a Sr. Technical Support Engineer in Tokyo, Japan. You will resolve complex post-sales issues for SASE solutions, leveraging expertise in VPNs, IPSEC, and firewalls. This role requires flexible shift work, including weekends, and offers the chance to collabo...

Join Palo Alto Networks as a Sr. Technical Support Engineer for Cortex XDR in Santa Clara, CA. Leverage 5+ years of endpoint security experience (Antivirus, DLP, IPS) and deep OS expertise (Windows, Linux, macOS) to resolve complex post-sales issues. Act as a customer advocate, managing escalatio...

Join a top cybersecurity team as a Sr. Technical Support Engineer in Bengaluru, India. You’ll leverage deep expertise in Cortex XDR, endpoint security, and Windows/Linux/macOS to resolve complex issues and manage escalations. Ideal for candidates with 4+ years in technical support, scripting skil...

Join our team in Santa Clara as a Senior Technical Support Engineer for Next-Generation Firewalls. Provide expert post-sales support, troubleshooting complex network and security issues for valued customers. Utilize your deep knowledge of TCP/IP, routing protocols, and multi-vendor environments. ...

Seeking a Senior Technical Support Engineer in Plano to provide advanced technical support for our US Government Strata customers. This role requires 5+ years of network security experience, expertise in TCP/IP, NGFW, and VPN troubleshooting, and U.S. citizenship. You will be a dedicated customer...

Join our team in Plano, Texas as a Senior Technical Support Engineer for Cortex XSOAR. Provide expert, tailored technical support and root cause analysis for complex post-sales issues. Utilize your 5+ years of experience, SOAR platform knowledge, and scripting skills in a fast-paced, collaborativ...

Join our team in Tokyo as a Senior Technical Support Engineer for SASE. You will resolve complex post-sales issues, specializing in VPN, IPSEC, firewalls, and cloud security. This role requires excellent debugging skills, flexible shift work, and providing 24/7 critical support. You'll ensure cus...

Join Palo Alto Networks as a Sr. Technical Support Engineer for Cortex XSIAM. Provide expert technical support, manage escalations, and conduct root cause analysis for complex network security issues. This Santa Clara-based role requires 5+ years of experience, deep OS proficiency, and strong tro...

Seeking a Senior Technical Support Engineer in Plano to provide dedicated, advanced-level support for our Focused Services NGFW clients. You will troubleshoot complex network security issues, perform root cause analysis, and act as a designated customer advocate. This role requires deep expertise...

Seeking a Senior Technical Support Engineer in Bengaluru to provide expert post-sales support for complex network security challenges. This senior role requires 8+ years of experience, deep expertise in TCP/IP, BGP, OSPF, and multi-vendor firewalls. You will act as a trusted technical partner, pe...

Seeking a Senior Technical Support Engineer in Bengaluru to provide expert post-sales support for complex network security challenges. This senior role requires 8+ years of experience, deep expertise in TCP/IP, BGP, OSPF, and multi-vendor firewalls. You will be a key technical partner, performing...

Join our team as a Sr. Technical Support Engineer for Platinum customers in Santa Clara. Provide advanced post-sales support for complex network security issues, ensuring mission-critical SLAs. Requires 5+ years' experience with TCP/IP, routing/switching (OSPF, BGP), and security tech (IPSEC, SSL...