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Service Specialist Australia Jobs

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Customer Service Specialist
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Join Hunter Douglas, a global leader in window coverings, as a Customer Service Specialist in Rydalmere. Utilize your call centre experience to manage customer queries via phone and email, process orders, and handle warranty assessments. Enjoy a hybrid role with on-site parking, product discounts...
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Australia , Rydalmere
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Hunter Douglas
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Customer Service Specialist
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Join Hunter Douglas as a Customer Service Specialist in Rydalmere. Utilize your strong communication and organizational skills to manage installer schedules and provide expert customer support. This hybrid role offers career development, product discounts, and a collaborative team culture.
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Australia , Rydalmere
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Hunter Douglas
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Customer Service Specialist
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Join Mobility as a Rostering Coordinator in West Perth. You'll be the vital link for major disability and aged care providers, managing rosters and building relationships in a fast-paced role. Enjoy a hybrid model, a supportive team, and the chance to make a real impact with ongoing career develo...
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Australia , West Perth
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Assure
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Customer Service Specialist
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Join MyIntegra as a Customer Service Specialist in Cloverdale. Provide empathetic, multi-channel support, helping customers navigate the NDIS and Plan Management. Enjoy a hybrid role with training, career growth, and a chance to make a real impact within a supportive team.
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Australia , Cloverdale
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Assure
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Customer Service Specialist
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Join Koala's team as a Customer Service Specialist in Sydney. Deliver exceptional inbound support and proactive outbound engagement via phone, chat, and email. Enjoy a hybrid role in a pet-friendly office with great benefits, including free products. Bring 2+ years of call center experience and a...
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Australia , Sydney
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Koala
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Client Services Specialist
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Join our Sydney team as a Client Services Specialist. You will provide thoughtful, high-quality advice and build trusted relationships with clients. We value proactive, detail-oriented communicators who take ownership. A financial services background is a bonus, but your mindset and capability ma...
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Australia , Sydney
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Lorica Partners
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Client Services Specialist
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Join our Sydney team as a Client Services Specialist. Provide high-quality, thoughtful advice and build trusted relationships with clients. We value proactive, detail-oriented communicators who take ownership. Financial services experience is a bonus, but your mindset and capability are key.
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Australia , Sydney
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Lorica Partners
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IT Service Delivery & Incident Management Specialist
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Join our GBIS team in Melbourne as an IT Service Delivery & Incident Management Specialist. You will ensure the reliability of national-scale IT services, lead major incident responses, and drive continuous improvement. We seek an Australian Citizen with 5+ years' ITSM experience, ITIL certificat...
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Australia , Melbourne
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Service Stream
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Explore a world of opportunity in Service Specialist jobs, a dynamic and essential profession focused on delivering expert support, solutions, and value within a specific industry or domain. Service Specialists are the crucial link between a company's products or services and its customers, ensuring seamless operations, resolving complex issues, and enhancing the overall client experience. This role is highly versatile, with core functions adapting to sectors such as finance, retail, technology, healthcare, and design. At its heart, the profession is about deep product or process knowledge combined with a steadfast commitment to service excellence. Individuals in these roles typically manage a portfolio of key responsibilities centered on support and optimization. Common duties include providing specialized technical or advisory assistance to customers or internal teams, managing and administering critical accounts or service agreements, and analyzing processes to identify and implement improvements for efficiency and quality. They are often responsible for maintaining accurate records, ensuring strict compliance with industry regulations and company policies, and conducting audits to guarantee data integrity. A significant part of the role involves troubleshooting problems, investigating discrepancies, and delivering tailored solutions that meet specific client needs. Furthermore, many Service Specialists are tasked with transferring knowledge, whether by training team members, creating user guides, or developing best practice standards to elevate overall team competence. To excel in Service Specialist jobs, a specific blend of hard and soft skills is required. Industry-specific technical knowledge is paramount—this could be expertise in financial servicing systems, design software, healthcare protocols, or IT platforms. Strong analytical and problem-solving abilities are essential for auditing processes, interpreting data, and resolving complex service issues. Exceptional attention to detail is non-negotiable, as the role often involves handling sensitive data, financial calculations, or intricate project specifications. On the interpersonal side, outstanding communication and customer service skills are critical for understanding client requirements, building trust, and presenting solutions clearly. Professionals in this field must be adaptable, commercially aware, and capable of working both independently and collaboratively within a team. A proactive, solution-oriented mindset and the ability to manage multiple priorities in a dynamic environment are hallmarks of a successful specialist. Pursuing Service Specialist jobs means embarking on a career dedicated to expertise, precision, and customer-centric value. It is an ideal path for those who enjoy deep-diving into the nuances of a product or system and using that knowledge to drive operational success and client satisfaction. Whether ensuring the smooth administration of financial accounts, crafting bespoke design solutions, or maintaining critical technical systems, Service Specialists play an indispensable role in the backbone of modern business, making them consistently in demand across countless industries.

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