Service Sales Lead Jobs

Explore rewarding Service Sales Lead jobs, a pivotal career path at the intersection of sales leadership, customer relationship management, and service excellence. Professionals in this role are strategic leaders responsible for driving revenue growth from existing client service contracts, maintenance agreements, and solution-based offerings, rather than solely new product sales. They typically lead a team of service sales representatives or account managers, focusing on maximizing customer lifetime value through upselling, cross-selling, and renewing service portfolios. The core mission of a Service Sales Lead is to build and nurture long-term client partnerships. Common responsibilities include developing and executing strategic sales plans for the service division, setting team targets, and coaching representatives to achieve them. They analyze client usage data and service histories to identify expansion opportunities and proactively address churn risks. A significant part of the role involves collaborating closely with delivery, operations, and customer success teams to ensure sold services are implemented flawlessly, thereby fostering trust and paving the way for future business. They are also instrumental in refining sales processes, managing key account escalations, and reporting on pipeline health and revenue forecasts to senior management. To excel in Service Sales Lead jobs, individuals generally need a blend of sales acumen and service-oriented leadership. Typical requirements include several years of experience in B2B sales, with a proven track record in service, solution, or account management sales. Strong leadership and team development skills are essential, as is the ability to interpret complex service agreements and articulate their value proposition. Exceptional communication, negotiation, and strategic thinking skills are paramount. Candidates often need proficiency in CRM software and sales analytics tools. A deep understanding of customer lifecycle management and a genuine passion for driving customer outcomes are the hallmarks of a successful professional in this field. This career is ideal for those who thrive on building lasting client relationships and leading teams to achieve sustainable, service-driven revenue growth.