Service Management Service Manager Portugal Jobs (Hybrid work)

Lead the transformation to tech-driven customer service at Flix in Lisbon. You will design and scale AI-powered automation for self-service across global markets. This role requires strong project management, data-driven prioritization, and collaboration with tech and operations teams. Enjoy trav...

Seeking an experienced IT Service Manager for our Lisbon operations. You will implement ITIL processes, monitor KPIs (FCR, CSAT, NPS), and lead technical support teams. The role requires 3+ years in IT Service Management, call center expertise, and strong English skills. Join us to drive service ...