Service management professional United States Jobs (Hybrid work)

Join Intercom as a Professional Services PreSales Manager in Chicago. You will scope and sell outcome-focused service packages, creating accurate SOWs for successful customer adoption. This pivotal role bridges Sales, R&D, and Solutions, requiring 5+ years of SaaS scoping expertise. Enjoy competi...

Join Intercom as a Professional Services PreSales Manager in San Francisco. You will scope and sell outcome-focused service packages, creating accurate SOWs for successful customer adoption. This key role bridges Sales, R&D, and Solutions, requiring 5+ years of SaaS scoping expertise. We offer co...

Lead the delivery of Intercom's AI Professional Services in San Francisco. This strategic role requires 7+ years in SaaS/AI services and experience managing hybrid delivery teams. You will ensure successful customer adoption and scale our services model. Enjoy competitive compensation, equity, an...

Lead the delivery of Intercom's AI Professional Services from our Chicago office. Manage a team and partners to ensure successful customer adoption and scalable implementations. This strategic role requires 7+ years in SaaS/AI services and expertise in hybrid delivery models. Enjoy competitive pa...