Service Management Analyst Jobs

Senior IT Service Management Business Analyst needed for a remote contract in Burnaby, Canada. Leverage 8-10 years of experience in ITSM, ITIL, and SIAM to drive discovery, future state design, and service improvement for complex, multi-vendor projects. Key responsibilities include developing ser...

Bombardier seeks a Service Management Analyst for Digital Support in Canada. Leverage 3+ years of ITIL and ServiceNow expertise to resolve complex technical issues within a Level 1-3 support model. This role offers a competitive salary, comprehensive insurance, and retirement plans. Join a global...

Join Bombardier in Dorval as a Service Management Analyst, Digital Support. Utilize your ITIL expertise and 3+ years in service management to provide Level 1-3 technical support via phone, email, and Salesforce. Troubleshoot complex issues, manage cases in ServiceNow/JIRA, and ensure minimal down...

Join Apex Fintech Solutions as a Service Management Analyst in Austin. Use your Series 7 license and client service expertise to enhance customer loyalty and streamline operations. Enjoy a hybrid schedule, competitive benefits, and the chance to innovate in the financial tech industry.

Seeking a Service Management Analyst in Waltham, MA to optimize our ITSM environment and tools. You will administer ticketing systems, knowledge bases, and AI platforms while driving ITIL best practices. This role requires a Bachelor's degree, 3-5 years' experience, and offers expert technical es...