Service Desk Manager Jobs (On-site work)

Lead a global service desk team in Karnataka, India. This entry-level management role requires a Bachelor's in IT, ITIL v4 certification, and team leadership experience. You will oversee ticket resolution, KPI achievement, and ensure client satisfaction in a managed services environment.

Lead our global IT Service Desk as a Senior Manager in Coimbatore. You will oversee 50+ professionals across Level 0, 1, and 2 support teams, ensuring exceptional IT service delivery. The role requires strong ITIL knowledge, change management expertise, and a focus on SLA/KPI adherence. Drive con...

Lead and transform our 24/7/365 IT Service Desk supporting global retail operations. This Vadodara-based role requires extensive ITIL and people management experience to mature processes and lead teams in India and the UK. You will build new support functions, ensure exceptional service delivery,...