Service Desk Manager Jobs

Lead a high-profile global outsourcing programme from RFI/RFP to implementation in London. We seek a delivery-focused Project Manager with strong governance and stakeholder management skills. Ideal candidates have proven experience in complex, international environments and formal procurement pro...

Lead daily service desk operations and a support team in Nashville. This role requires extensive ITSM experience, ITIL/HDI certifications, and expertise in incident management. Deliver high-quality technology support in a fast-paced, global environment. Benefits include comprehensive medical, vis...

Lead our 24/7/365 Service Desk operations from Vadodara, managing teams in India and the UK. You will build a new desktop support team and enhance service delivery for retail and B2C systems. Ideal candidates have extensive ITIL-based management experience and a drive to mature service functions....

Lead our global IT Service Desk as a Senior Manager in Coimbatore. You will oversee 50+ professionals across Level 0, 1, and 2 support teams, ensuring exceptional IT service delivery. The role requires strong ITIL knowledge, change management expertise, and a focus on SLA/KPI adherence. Drive con...

Lead and transform our 24/7/365 IT Service Desk supporting global retail operations. This Vadodara-based role requires extensive ITIL and people management experience to mature processes and lead teams in India and the UK. You will build new support functions, ensure exceptional service delivery,...