Service Delivery Lead Jobs

Lead a team delivering exceptional managed services in Bangalore. This entry-level leadership role requires a blend of IT/business education, client management experience, and ITIL/PMP certifications. You will ensure client satisfaction by overseeing SLA adherence, vendor relations, and service d...

Lead a team of Service Delivery Specialists for NTT DATA in Chennai, India. This pivotal role requires strong IT service management expertise, ITIL certification, and client relationship skills. You will ensure client satisfaction, manage budgets, and drive service improvements in a dynamic IT en...

Lead marketing operations and drive digital transformation across Europe in this senior London-based role. You will optimize the Marketing Hub's performance, leveraging AI and automation to enhance demand generation. Enjoy a competitive package with bonus, shares, and flexible hybrid working whil...

Seeking an experienced People Service Delivery Oversight Lead in Menlo Park. This individual contributor role requires 10+ years in service delivery functions, managing escalations, governance, and complex cases. You will drive operational efficiency and transformational change in a fast-paced, m...

Lead network service delivery in Palm Beach Gardens. This role requires deep expertise in Cisco, Arista, SD-WAN, and network automation. You will manage enterprise projects, ensuring robust IT infrastructure and voice systems. Strong leadership and communication skills are essential for success.

Lead our People Service Delivery team on a 6-month contract in Dublin. You will govern HR services, manage escalations, and drive process improvements using a data-driven approach. Ideal candidates have experience in HR service delivery, root-cause analysis, and thrive in fast-paced environments....

Lead the Purchase-to-Pay (P2P) service delivery for Europe from our Poznan hub. You will oversee BPO and internal operations, ensuring SLA/KPI targets are met and driving process improvements. This role requires 5+ years of P2P experience, SAP proficiency, and strong leadership in a matrix enviro...

Lead a dynamic customer service team onsite in Lipa City, Philippines. You will coach associates, manage performance metrics, and handle escalations to ensure exceptional customer experience. This role requires empathetic leadership, strong time management, and a customer-focused mindset. Enjoy a...

Lead a global Identity & Access Management (IAM) team in Istanbul, ensuring security compliance and access control. Utilize your 4+ years of IAM experience to manage risk, drive team development, and meet service level objectives. This role offers best-in-class benefits and project management gro...

Lead service delivery for industrial automation projects in Keysborough. This senior role requires 10+ years' experience, engineering qualifications, and expertise in PLC/SCADA platforms. Manage projects, budgets, and client relationships while enjoying career development and competitive benefits...

Lead our EMEA People Services delivery in Dublin on a 12-month contract. You will drive operational excellence, manage critical vendor relationships, and lead complex programmes. We seek an expert with 6+ years in HR service delivery, escalation management, and optimizing the employee lifecycle t...