Service Delivery Lead Jobs

Lead a dynamic customer service team onsite in Lipa City, Philippines. You will coach associates, manage performance metrics, and handle escalations to ensure exceptional customer experience. This role requires empathetic leadership, strong time management, and a customer-focused mindset. Enjoy a...

Lead a global Identity & Access Management (IAM) team in Istanbul, ensuring security compliance and access control. Utilize your 4+ years of IAM experience to manage risk, drive team development, and meet service level objectives. This role offers best-in-class benefits and project management gro...

Lead service delivery for industrial automation projects in Keysborough. This senior role requires 10+ years' experience, engineering qualifications, and expertise in PLC/SCADA platforms. Manage projects, budgets, and client relationships while enjoying career development and competitive benefits...

Lead Service Delivery for key IT products at a Swiss consultancy in Lisbon. Utilize your 6-8 years of ITIL expertise to ensure QoS, manage global client relationships, and drive continuous improvement. Enjoy career growth in a multicultural environment where your skills are valued and developed.

Lead our EMEA People Services delivery in Dublin on a 12-month contract. You will drive operational excellence, manage critical vendor relationships, and lead complex programmes. We seek an expert with 6+ years in HR service delivery, escalation management, and optimizing the employee lifecycle t...