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Senior UX and CRO Lead Jobs

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Senior UX and CRO Lead
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Lead the UX and CRO strategy for a flagship e-commerce site at a top Berkshire retailer. You will drive conversion through A/B testing, user experience enhancements, and data-driven website optimisation. This senior role requires extensive CRO, analytics, and A/B/MVT testing expertise to deliver ...
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United Kingdom , Berkshire
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Not provided
blu-digital.co.uk Logo
Blu Digital
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Until further notice
Discover and apply for Senior UX and CRO Lead jobs, a pivotal role at the intersection of user-centric design and data-driven business growth. This senior hybrid position is designed for strategic professionals who bridge the gap between user experience (UX) and conversion rate optimisation (CRO), with the ultimate goal of enhancing digital product performance and driving measurable commercial outcomes. Professionals in this field are not just designers or analysts; they are growth leaders who leverage empathy and evidence to create seamless, persuasive digital journeys. Typically, a Senior UX and CRO Lead owns the overarching strategy for improving a digital property, such as a website or application. Their core mission is to systematically improve key performance metrics—like conversion rates, engagement, and revenue—by optimising the user experience. Common responsibilities include developing and managing a robust testing roadmap, which involves planning, prioritising, and executing A/B tests and multivariate tests (MVT) to validate design and content hypotheses. They are responsible for establishing a continuous cycle of research, experimentation, analysis, and implementation. This involves synthesising insights from various sources, including web analytics platforms, user testing sessions, heatmaps, and customer feedback, to identify friction points and opportunities within the user journey. Beyond testing, these leads define the UX and CRO vision, aligning it with broader business objectives. They often collaborate closely with cross-functional teams, including product managers, developers, data scientists, and marketing specialists, to ensure the seamless end-to-end delivery of optimisation initiatives. A critical part of the role is developing and maintaining a reporting framework that clearly communicates the impact of changes, providing regular KPI updates and strategic briefings to senior stakeholders to secure buy-in and demonstrate return on investment. The typical skill set for these jobs is both broad and deep. Successful candidates possess extensive knowledge of UX principles, information architecture, and interaction design, coupled with strong expertise in CRO methodologies and statistical analysis. Proficiency with analytics tools, testing platforms, and prototyping software is essential. They must be excellent communicators and persuaders, capable of translating complex data into compelling narratives and actionable strategies. A strategic mindset, a hypothesis-driven approach to problem-solving, and a relentless curiosity about user behaviour are fundamental requirements. Previous experience in an optimisation-focused role, with a proven track record of using testing to improve business metrics, is typically expected for senior-level jobs in this domain. Explore Senior UX and CRO Lead jobs to find a career where you can champion the user while directly influencing the bottom line.

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