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Senior Manager Costa Rica Jobs

6 Job Offers

Testing Senior Manager
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Testing Senior Manager needed in Heredia, Costa Rica to lead end-to-end IVR testing strategies across multiple business lines. Requires 6-10 years of project management experience, deep expertise in SDLC, test automation (Cyara, Jira), and bilingual proficiency in Spanish and English. Drive quali...
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Costa Rica , Heredia
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Not provided
https://www.citi.com/ Logo
Citi
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Until further notice
Senior Support Escalation Manager
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Senior Support Escalation Manager sought in Costa Rica to own complex customer incidents, remove barriers, and drive process improvements within Microsoft’s Customer Service & Support team. Requires 4+ years in tech or customer service with a Master’s, or equivalent experience, plus fluency in Sp...
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Costa Rica , Multiple Locations
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Not provided
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Microsoft Corporation
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Until further notice
Program Management Governance Business Unit Senior Manager
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Seeking a Senior Program Manager in Heredia to lead governance and strategic projects within our PMO. You will ensure on-time, on-budget delivery while managing risks and stakeholder adoption. Requires 10+ years in financial services, exceptional communication, and PMP certification is a plus.
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Costa Rica , Heredia
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Not provided
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Citi
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Until further notice
Senior Operations Manager, Artificial General Intelligence Data Services
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Lead data operations for Amazon's transformative AGI initiatives in Heredia, Costa Rica. Manage large, high-performance teams and strategic programs to scale AI data services. Leverage your expertise in operations, people leadership, and data analysis to build the future of human-technology inter...
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Costa Rica , Heredia
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Not provided
Amazon
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Until further notice
Senior Program Manager
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Costa Rica , Barreal de Heredia
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Not provided
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NTT DATA
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Until further notice
KYC Operations Senior Manager
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Lead KYC Operations as a Senior Manager in Heredia, Costa Rica. Oversee AML monitoring, governance, and regulatory reporting with a global team. Utilize your 6-10 years of experience to drive strategy, ensure compliance, and enhance client service. This role offers a key position in developing Ci...
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Location
Costa Rica , Heredia
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Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice

About the Senior Manager role

Senior Manager jobs represent a pivotal career stage where leadership, strategic vision, and operational excellence converge. Professionals in these roles are seasoned experts who transition from hands-on execution to overseeing departments, critical projects, or major business functions. They act as the crucial link between executive strategy and frontline implementation, ensuring organizational goals are met with efficiency and impact. Typically found across industries like technology, healthcare, finance, manufacturing, and consulting, Senior Managers are entrusted with significant responsibility for people, budgets, and outcomes.

The core of a Senior Manager's role involves strategic planning and execution. They translate high-level organizational objectives into actionable plans, defining key deliverables, timelines, and resource allocation. A major responsibility is leading and developing teams, which includes mentoring supervisors and individual contributors, fostering a collaborative culture, and managing performance. They are also accountable for stakeholder management, building and maintaining relationships with internal leaders, external partners, and clients to align interests and secure buy-in for initiatives. Furthermore, Senior Managers own the governance of projects or departmental operations, monitoring progress against key performance indicators (KPIs), managing risks, and implementing process improvements. They are often the point of escalation for complex problems, applying deep subject matter expertise to guide solutions.

Common responsibilities across these jobs include overseeing budgets and financial performance, ensuring compliance with industry regulations and company policies, and driving change management to facilitate smooth adoption of new processes or technologies. They frequently lead cross-functional meetings, provide concise executive updates on status and risks, and are responsible for the professional development of their direct reports. The role demands a high degree of accountability for the success and quality of their domain's output.

Typical skills and requirements for Senior Manager positions are robust. Candidates generally need a bachelor's degree in a relevant field, with many roles preferring an advanced degree like an MBA. A minimum of 7-10 years of progressive professional experience, including prior people management, is standard. Essential skills include advanced leadership and interpersonal abilities, superior verbal and written communication, and adept project and program management. Strategic thinking, financial acumen, and problem-solving capabilities are crucial. Proficiency in data analysis and common business tools (e.g., project management software, spreadsheets) is expected. Industry-specific knowledge and a proven track record of delivering results under pressure are fundamental prerequisites for these high-impact jobs. Ultimately, Senior Managers are the operational engines of an organization, turning vision into reality and cultivating the next generation of leaders.