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Senior Engineering Manager, Platform Engineering United Kingdom Jobs (Hybrid work)

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Senior Engineering Manager - Support Platform
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Lead the Inbox and Ticketing product at Intercom's London office. Drive vision and execution for this core platform, used by thousands of businesses. We seek a hands-on leader with 5+ years managing customer-facing software teams. Enjoy competitive salary, equity, comprehensive benefits, and a dy...
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United Kingdom , London
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Not provided
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Intercom
Expiration Date
Until further notice
Senior Engineering Manager - AI Core Platform
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Lead the AI Core Platform team at Intercom in London. This hands-on role combines managing senior engineers with contributing to production code, building foundational AI infrastructure. We seek a leader with recent coding experience, strong technical judgment, and a passion for AI/ML systems. En...
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United Kingdom , London
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Not provided
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Intercom
Expiration Date
Until further notice
Explore senior engineering manager, platform engineering jobs and discover a pivotal leadership role at the intersection of technology, strategy, and people management. A Senior Engineering Manager in Platform Engineering is responsible for building and scaling the foundational technical infrastructure that powers an entire organization's products and services. This role transcends traditional management by focusing on enabling other engineering teams through robust, reliable, and efficient internal platforms. These platforms often encompass cloud infrastructure, developer tooling, data pipelines, CI/CD systems, and core APIs, forming the bedrock of a company's technical ecosystem. Professionals in this role typically shoulder a blend of strategic, operational, and people leadership responsibilities. A core duty is to define and execute the technical vision and roadmap for the platform, ensuring it aligns with broader business objectives and accelerates product development. They own the operational health, performance, security, and cost-efficiency of critical platform services. Leading a team of skilled platform and software engineers, they are tasked with hiring, mentoring, and fostering career growth, building a high-performing and collaborative engineering culture. Crucially, they act as a central liaison, communicating platform capabilities and constraints to stakeholders across the organization, from product teams to executive leadership, and advocating for platform-centric best practices. To excel in senior engineering manager, platform engineering jobs, candidates generally require a strong technical foundation combined with proven leadership experience. A deep, often hands-on, understanding of distributed systems, cloud architecture (like AWS, Azure, or GCP), and modern software development practices is essential. They must possess exceptional strategic thinking to balance long-term platform investments with short-term business needs. Leadership skills are paramount, including the ability to mentor senior technical talent, manage project delivery, and navigate complex organizational dynamics. Excellent communication and influence skills are non-negotiable, as the role requires translating technical decisions into business value and building consensus across multiple teams. Typically, employers seek individuals with 8+ years of experience in software or data engineering, with at least 5 years in a leadership capacity managing technical teams. For those seeking to impact an organization at its core, senior engineering manager, platform engineering jobs offer a unique opportunity to lead from the engine room, empowering hundreds of engineers and driving technological innovation at scale.

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