Senior Customer Experience Program Manager Jobs

Senior Customer Experience Program Manager – Hyderabad. Drive Microsoft’s Mission Critical Services for Windows, orchestrating premium commercial customer engagements. Leverage AI and data to lead incident management, service delivery, and feedback loops with engineering teams. Requires 4+ years ...

Lead support readiness and customer experience strategy for Microsoft's global Sovereign Cloud portfolio. Drive end-to-end supportability, ensuring scalable, compliant, and exceptional customer outcomes from launch. This strategic role requires cross-organizational leadership, data-driven insight...

Shape the future of AI on Windows as a Senior Customer Experience Program Manager. Drive strategy and adoption of AI-powered development with top ISVs and enterprise customers. Leverage your technical program management and customer engagement expertise to empower developers and ensure enterprise...

Lead the design and adoption of world-class support delivery processes for Azure customers as a Senior Program Manager. Drive operational excellence and efficiency using AI and best practices within a global team. This Redmond-based role requires cloud expertise, program management experience, an...

Lead the transformation of Windows support for premium Commercial customers as a Senior Customer Experience Program Manager in Atlanta. You will orchestrate service delivery, manage critical incidents, and champion customer feedback to shape product innovation. This role requires 5+ years in prog...