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Senior Business Analyst India, Gurugram Jobs

11 Job Offers

Business Support Senior Analyst
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India , Gurugram
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Business Support Senior Analyst
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Business Support Senior Analyst role in Gurugram, India, blending high-value sales with team coaching and SME support. Requires 2–5 years in international BPO/telecom sales, strong communication, and mentoring skills. Handle escalations, monitor call quality, and drive performance. Enjoy career g...
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India , Gurugram
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Not provided
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Business Support Senior Analyst
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Business Support Senior Analyst role in Gurugram, India, blending high-value sales with team coaching and SME support. Ideal for candidates with 2–5 years in international BPO/sales, handling escalations, quality monitoring, and agent mentoring. Enjoy company-provided night shift transport, inclu...
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India , Gurugram
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Not provided
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NTT DATA
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Until further notice
Business Support Senior Analyst
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Senior Business Support Analyst role in Gurugram, India, blending sales execution with team coaching and SME support. Ideal for candidates with 2–5 years of international BPO/sales experience, strong objection handling, and mentoring skills. Handle high-value calls, escalations, and performance t...
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Location
India , Gurugram
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Salary
Not provided
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NTT DATA
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Until further notice
Business Support Senior Analyst
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Senior Business Support Analyst role in Gurugram blending sales expertise with team coaching and escalation management. Ideal for candidates with 2–5 years in international BPO/telecom sales, strong communication, and mentoring skills. Responsibilities include handling high-value calls, providing...
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Location
India , Gurugram
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Salary
Not provided
nttdata.com Logo
NTT DATA
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Until further notice
Business Support Senior Analyst
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Business Support Senior Analyst role in Gurugram, India, blending high-value sales with team coaching and SME support. Ideal for experienced telecom/BPO sales professionals with 2–5 years in international environments. Key duties include handling escalations, monitoring call quality, and mentorin...
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Location
India , Gurugram
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Salary
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Business Support Senior Analyst
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Business Support Senior Analyst role in Gurugram, India, blending high-value sales with team coaching and SME support. Ideal for experienced BPO/telecom sales professionals with 2–5 years in international environments. Key duties include handling escalations, monitoring call quality, and mentorin...
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Location
India , Gurugram
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Salary
Not provided
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NTT DATA
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Until further notice
Bpo business support senior analyst
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Seeking a BPO Business Support Senior Analyst in Gurugram, India. You will manage IT service tickets in ServiceNow, perform password resets, account unlocks, and VPN support. Ensure SLA adherence and high CSAT scores while coordinating with internal teams. Ideal for candidates skilled in ITIL pro...
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India , Gurugram
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Bpo Business Support Senior Analyst
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Seeking a BPO Business Support Senior Analyst in Gurugram, India. You will manage ticket workflows in ServiceNow, perform ITIL-based troubleshooting (password resets, VPN, email), and coordinate with internal teams to resolve issues. Ensure SLA adherence and high CSAT scores in a dynamic environm...
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India , Gurugram
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Bpo business support senior analyst
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Join our team in Gurugram as a BPO Business Support Senior Analyst. Leverage your 5+ years of experience in data analysis and business case development. You will create functional specs, collaborate with IT, and drive new initiatives from concept to implementation. This role is central to facilit...
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India , Gurugram
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Business Operations Senior Analyst
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Seeking a Business Operations Senior Analyst in Gurugram or Bangalore. Utilize your 5-8 years of Order-to-Cash expertise to manage contracts, ensure compliance, and drive process improvements. Key skills include SAP, Salesforce, and strong analytical abilities to support account leaders and stake...
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India , Gurugram; Bangalore
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About the Senior Business Analyst role

Explore senior business analyst jobs and discover a pivotal career at the intersection of business needs and technological solutions. Senior Business Analysts are seasoned professionals who act as strategic translators and problem-solvers within organizations. Their core mission is to analyze complex business processes, identify areas for improvement, and define the requirements for changes that drive efficiency, support compliance, and achieve strategic objectives. This role is critical for ensuring that investments in technology and process transformation deliver tangible business value.

Typically, professionals in senior business analyst jobs are responsible for the end-to-end analysis lifecycle. They engage with stakeholders across business units and IT departments to elicit, document, and validate detailed business requirements. This involves conducting workshops, performing gap analyses between current and future states, and creating clear functional specifications, user stories, and process maps. A key responsibility is to serve as the primary liaison between business stakeholders and development teams, ensuring a shared understanding of the project's goals. Furthermore, Senior Business Analysts often oversee the testing and validation of delivered solutions, manage project risks, provide mentorship to junior analysts, and support change management activities to facilitate user adoption.

The typical skill set for these roles is both broad and deep. Strong analytical and conceptual thinking is paramount, coupled with exceptional communication and stakeholder management skills to navigate complex organizational landscapes. Senior business analyst jobs commonly require proficiency in various project methodologies, including Agile and Waterfall, and experience in data analysis using tools like SQL, Excel, or specialized data visualization software. Industry-specific knowledge, such as in finance, healthcare, or retail, is often essential to understand domain complexities. A proven track record in process improvement, requirements management, and a technical understanding of systems architecture are standard expectations. While a bachelor’s degree in a related field is typical, equivalent practical experience is highly valued.

Ultimately, senior business analyst jobs are ideal for strategic thinkers who excel at turning ambiguity into structured action. They are facilitators of change, leveraging their expertise to guide organizations through transformation, mitigate risk, and ensure that solutions are delivered on time, within budget, and to the required quality standards. If you are looking to leverage your analytical prowess in a role with significant impact, exploring senior business analyst opportunities is the next strategic step.