A Senior Billing & Revenue Operations Manager is a critical strategic leader who sits at the intersection of finance, technology, and business operations, primarily within subscription-based and SaaS companies. This high-impact role is responsible for architecting, optimizing, and governing the entire quote-to-cash ecosystem to ensure accurate revenue recognition, scalable billing processes, and flawless financial reporting. Professionals in these jobs act as the ultimate owners of the revenue infrastructure, translating complex business models into system configurations and automated processes that drive growth and ensure compliance. The core mission of a Senior Billing & Revenue Operations Manager is to build a reliable and scalable foundation for revenue. Common responsibilities include overseeing the end-to-end billing operations, from product catalog and pricing management through invoice generation and collections support. A central pillar of the role is managing revenue recognition in strict adherence to accounting standards like ASC 606, often by configuring and maintaining specialized revenue automation software. These leaders are also tasked with owning the primary billing platform (such as Zuora, Salesforce CPQ, or similar), which involves system strategy, complex configuration, workflow design, and release management. They establish rigorous governance, controls, and standard operating procedures (SOPs) to guarantee data integrity and audit readiness. Furthermore, they serve as the technical linchpin, owning all critical integrations between the billing system and other enterprise platforms like the CRM (e.g., Salesforce), ERP (e.g., NetSuite), payment gateways, and data warehouses. Typical skills and requirements for these senior-level jobs blend deep technical expertise with strategic business acumen. Candidates generally possess 5-8+ years of progressive experience in revenue operations, billing systems, or finance technology within a high-growth subscription environment. Hands-on, expert-level proficiency in leading subscription billing platforms is non-negotiable, as is a strong command of revenue recognition principles and compliance. The role demands exceptional analytical and problem-solving skills to diagnose system issues, optimize processes, and provide forecasting insights to executive leadership. Success requires a unique ability to be both a hands-on technical architect and a persuasive cross-functional leader, capable of managing complex projects with autonomy and influencing stakeholders across Finance, Sales, Product, and Engineering. For those seeking to own a company's financial operational backbone, Senior Billing & Revenue Operations Manager jobs offer a challenging and pivotal career path at the heart of modern business scalability.
