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Senior Analyst, Instructional Design Jobs

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Senior Analyst - Instructional Designer
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Join American Express in Phoenix as a Senior Analyst - Instructional Designer. You will blend learning design with content governance to empower frontline teams. Utilize your expertise in Articulate 360 and visual storytelling to renew and manage impactful learning assets. This hybrid role offers...
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United States , Phoenix
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Salary
78000.00 - 124750.00 USD / Year
americanexpress.com Logo
Amex
Expiration Date
Until further notice

About the Senior Analyst, Instructional Design role

Explore a world of opportunity in Senior Analyst, Instructional Design jobs, a pivotal role at the intersection of education, technology, and business performance. Professionals in this career are the architects of workplace learning, responsible for analyzing performance gaps and designing sophisticated, effective training solutions that drive skill acquisition and organizational success. This is not a passive role; it is a strategic position that requires deep analytical thinking, creative problem-solving, and a mastery of how adults learn best.

Typically, a Senior Analyst in Instructional Design undertakes a comprehensive process from needs analysis to evaluation. They collaborate closely with Subject Matter Experts (SMEs) and business stakeholders to extract critical information and translate complex content into clear, engaging, and instructionally sound learning experiences. Common responsibilities include conducting thorough training needs analyses, defining clear learning objectives, and selecting the most appropriate delivery modalities—such as e-learning modules, virtual instructor-led training, blended programs, or performance support tools. They are then responsible for the detailed design and development of these solutions, writing scripts, storyboarding interactions, and guiding the production of multimedia assets like graphics, animations, and videos.

A core function of the role is applying adult learning theory (e.g., Andragogy) and instructional design models (like ADDIE or SAM) to ensure materials are not just informative but truly impactful. They champion innovative and engaging learning strategies, recommending interactive elements, scenarios, and assessments that align with specific performance goals. Furthermore, they manage the entire content development lifecycle, ensuring projects meet quality standards and are delivered on time and within scope. Senior Analysts often oversee the work of junior designers or collaborate with external vendors, requiring strong project management and stakeholder communication skills.

To excel in Senior Analyst, Instructional Design jobs, individuals typically need a blend of advanced skills. Proficiency with industry-standard authoring tools (such as Articulate 360 Suite, Adobe Captivate, or Camtasia) is essential for building interactive e-learning. A solid portfolio demonstrating experience across various training formats is highly valued. Key soft skills include exceptional analytical and critical thinking, meticulous attention to detail, superior written and verbal communication, and the agility to manage multiple projects in a fast-paced environment. Most positions require a bachelor’s degree in Instructional Design, Education, or a related field, with many employers preferring a master’s degree and several years of proven experience in designing comprehensive learning programs. For those passionate about empowering others through education and leveraging technology to solve business challenges, Senior Analyst, Instructional Design jobs offer a rewarding and dynamic career path with significant influence on an organization's most valuable asset: its people.

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