Discover and apply for rewarding Sales Support Group Manager jobs, a pivotal senior leadership role designed to empower sales teams and drive business growth. This profession sits at the critical intersection of sales strategy, operations, and team management, acting as the essential backbone for a high-performing sales organization. Professionals in these roles are responsible for building and leading a dedicated support group that ensures salespeople can focus on what they do best: selling. By streamlining processes, providing vital data insights, and managing key administrative and strategic functions, a Sales Support Group Manager directly enhances sales efficiency and effectiveness. The core responsibilities of a Sales Support Group Manager are multifaceted. Typically, they involve the direct management and development of a team of support specialists, product managers, or analysts, including hiring, coaching, and performance evaluation. A major part of the role is designing, implementing, and optimizing end-to-end sales processes and tools that guide the customer journey from acquisition through onboarding and ongoing relationship management. These managers are analytical leaders, tasked with developing key performance metrics, tracking business results, and creating comprehensive reports and presentations that inform senior leadership on trends, forecasts, and areas for improvement. They act as a strategic partner, aligning sales support activities with overarching corporate goals, managing budgets and data integrity, and ensuring all processes adhere to compliance and risk management standards. To excel in Sales Support Group Manager jobs, candidates generally need a blend of strong leadership and deep operational expertise. Common requirements include a bachelor’s degree in business or a related field (with many employers preferring an MBA), coupled with significant experience—often 8-12 years—in sales operations, support, or a directly related area within complex industries like financial services, technology, or manufacturing. Essential skills include exceptional people management, advanced project management capabilities, and a data-driven mindset with proficiency in analytics and performance reporting. A thorough understanding of sales methodologies, CRM platforms, and process design is crucial. The most successful professionals are strategic problem-solvers, excellent communicators, and collaborative partners who can translate business strategy into actionable support plans, ultimately removing obstacles for the sales force and contributing directly to revenue targets. For those seeking leadership roles that combine strategic oversight with operational excellence, Sales Support Group Manager jobs offer a challenging and impactful career path. These positions are central to scaling sales organizations, improving productivity, and leveraging data for competitive advantage. Explore opportunities to lead the function that turns sales strategy into measurable success.
