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Sales Operations Manager, Global Enterprise Jobs

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Sales Operations Manager, Global Enterprise
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Join Intercom as a Sales Operations Manager for Global Enterprise. Be the founding leader building our enterprise operations capability in San Francisco. Leverage your SaaS/AI experience, advanced Salesforce skills, and strategic acumen to empower sales teams and drive revenue growth. Enjoy compe...
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Location
United States , San Francisco
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Salary
128700.00 - 153725.00 USD / Year
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Intercom
Expiration Date
Until further notice
A Sales Operations Manager for Global Enterprise jobs is a pivotal strategic role that sits at the intersection of sales strategy, data analytics, and business process optimization. This professional is the architect behind the scenes, building the systems and providing the insights that enable a global sales force targeting large, complex enterprise clients to perform at its peak. Unlike roles focused on individual sales, this position is dedicated to enhancing the entire sales engine's efficiency, predictability, and scalability on a worldwide stage. Individuals in this profession typically act as the primary operations partner to senior sales leadership, translating high-level sales strategy into executable operational plans. Their core responsibility is to ensure the global enterprise sales team has the tools, processes, and intelligence needed to navigate lengthy, multi-stakeholder sales cycles effectively. Common day-to-day duties involve designing and refining critical sales cadences such as forecasting, pipeline reviews, and quarterly business reporting. They are deeply involved in managing and optimizing the Customer Relationship Management (CRM) system, most commonly Salesforce, ensuring data integrity and building complex reports and dashboards that track key performance indicators across regions. A significant part of the role focuses on cross-functional project leadership. Sales Operations Managers frequently spearhead initiatives to redefine territory and account coverage models, implement new sales methodologies, or integrate new technologies. They serve as a crucial liaison, forging strong partnerships with Finance, Marketing Operations, Business Systems, and Customer Success to align goals and remove operational bottlenecks. In today's landscape, a growing aspect of these jobs involves leveraging data analytics and, increasingly, artificial intelligence to uncover trends, automate manual workflows, and generate predictive insights that inform strategic decisions. Typical skills and requirements for these high-impact jobs include a strong analytical mindset with expertise in data modeling and visualization tools like Excel and Tableau. Advanced proficiency in CRM administration is non-negotiable. Candidates must possess exceptional project management and communication skills, capable of managing multiple initiatives and presenting complex data to executive audiences clearly. Strategic business acumen is essential to understand the nuances of enterprise sales motions and translate them into operational reality. Most positions require a bachelor's degree and several years of experience in sales operations, preferably within fast-paced, global B2B or SaaS environments. For those who thrive on creating order from complexity and driving revenue growth through operational excellence, Global Enterprise Sales Operations Manager jobs offer a challenging and rewarding career path at the heart of a company's commercial success.

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