Explore Sales Operations Manager, Existing Business jobs and discover a pivotal career at the intersection of data, strategy, and revenue growth. This specialized role is dedicated to optimizing the sales engine for an organization's existing customer base, ensuring that renewal, expansion, and cross-sell motions are as efficient and effective as possible. Professionals in these jobs act as the critical backbone for account management and customer success teams, transforming raw data into actionable strategies that drive retention and increase customer lifetime value. If you are passionate about building scalable processes and enabling sales teams to excel, a career in this field offers immense impact. A Sales Operations Manager for Existing Business typically serves as a strategic partner to sales leadership, translating business objectives into operational plans. Common responsibilities include designing and maintaining robust forecasting models, conducting detailed performance analysis, and managing the quarterly business review cadence. They own the integrity and optimization of the Customer Relationship Management (CRM) system, particularly for existing business segments, ensuring accurate reporting on metrics like renewal rates, upsell opportunities, and customer health scores. A core part of the role involves developing scalable processes for territory and account coverage, quota setting, and compensation planning tailored to an installed customer base. Furthermore, these managers frequently lead cross-functional projects with Finance, Marketing, and Business Systems to align tools and processes that support a seamless customer journey post-sale. The typical skill set for these jobs blends deep analytical prowess with strategic business acumen. Advanced proficiency in CRM platforms, especially Salesforce, is a fundamental requirement, alongside expert-level skills in spreadsheet tools and data visualization software. Successful candidates possess strong project management capabilities to drive initiatives from conception to implementation. Exceptional communication is non-negotiable, as the role demands translating complex data findings into clear, compelling narratives for executive leadership. A proactive, problem-solving mindset and the ability to structure ambiguous challenges are key. While a Bachelor's degree is common, proven experience in sales operations, preferably within a recurring revenue or SaaS business model, is often essential. For those seeking jobs that combine analytical rigor with direct business influence, the Sales Operations Manager, Existing Business role is a dynamic and rewarding career path central to sustainable company growth.
