A Running Operations Coordinator – Performance et Exploitation is a pivotal hybrid role that sits at the intersection of technical field management, data-driven performance optimization, and business profitability. Professionals in these jobs are the operational linchpins, ensuring that critical infrastructure, such as networks, energy hubs, or industrial systems, runs at peak efficiency while delivering an exceptional end-user experience. This career path is ideal for those who thrive on turning operational data into actionable strategies and leading teams to execute them flawlessly. The core mission revolves around supervising and optimizing live operations. Typically, this involves the full oversight of maintenance activities, from preventive scheduling to urgent corrective actions. Coordinators manage field technicians and contractors, organizing intervention schedules to maximize uptime and resource efficiency. A significant part of the role is dedicated to performance monitoring using specialized supervision tools, diagnosing anomalies, and driving their resolution to minimize service disruption. They are the guarantors of both operational safety and quality standards on the ground. Beyond daily firefighting, a Running Operations Coordinator is deeply analytical. They define, track, and analyze key performance indicators (KPIs) for both equipment and team performance. This data informs strategies to maximize the utilization and profitability of assets, such as charging hubs or network nodes. They identify inefficiencies, propose innovative solutions for process improvement, and implement tools to streamline operations. Their work ensures that the physical infrastructure not only functions but also delivers a strong return on investment and a seamless user journey. Common responsibilities in these jobs include leading and developing technical field teams, managing subcontractor relationships, ensuring clear communication between central and local units, and developing action plans based on performance metrics. They are also responsible for gathering user feedback to guide service improvements and championing operational excellence across all processes. Typical skills and requirements for this profession include a strong engineering or technical background, often with a Master’s degree or equivalent. Several years of experience in an industrial, technical, or field operations environment are standard. Essential skills include robust leadership and team motivation abilities, a pragmatic and solution-oriented mindset for problem-solving, and rigorous organizational skills to juggle multiple priorities. Proficiency in data analysis, a strong business acumen to understand profitability levers, and knowledge of relevant technical equipment for diagnostics are highly valued. Successful candidates are autonomous, methodical, and possess a unique blend of hands-on technical understanding and strategic business thinking, making them vital to any operation-centric organization.
