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RN Clinical Care Guide Jobs

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RN Clinical Care Guide
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Join our first-class care team as a Clinical Care Guide (RN) in Scottsdale. Utilize your RN license and EMR expertise to provide end-to-end specialist and diagnostic navigation. This key role emphasizes patient advocacy, privacy, and collaboration to achieve superior health outcomes.
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United States , Scottsdale
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Blue Cross Blue Shield of Arizona
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Until further notice
RN Clinical Care Guide
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Join our first-class care team as a Registered Nurse Clinical Care Guide in Scottsdale. You will provide end-to-end navigation for specialist and diagnostic testing, ensuring excellent patient care and privacy. This key role requires an AZ RN license, BLS certification, and strong collaboration s...
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Location
United States , Scottsdale
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Salary
Not provided
azblue.com Logo
Blue Cross Blue Shield of Arizona
Expiration Date
Until further notice
Explore rewarding RN Clinical Care Guide jobs, a dynamic and patient-centered nursing role that sits at the intersection of direct care, care coordination, and system navigation. Professionals in this unique position act as dedicated health advocates and logistical experts, guiding patients through the complexities of the healthcare system. Unlike traditional bedside nursing, the Clinical Care Guide (RN) focuses on ensuring seamless continuity of care, particularly during transitions to specialists, diagnostic services, and follow-up protocols. This career path is ideal for registered nurses who excel at building relationships, solving complex problems, and desire a holistic impact on patient outcomes beyond a clinical setting. The core responsibility of an RN Clinical Care Guide is to manage the end-to-end referral process. This typically involves clarifying physician recommendations, educating patients on their care plans, scheduling appointments with specialists and for diagnostic tests, and conducting thorough follow-up to ensure comprehension and compliance. They serve as the primary point of contact for patients during these journeys, providing real-time support, empathetic consultation, and removing administrative barriers. Their work is crucial in closing gaps in care, managing chronic conditions through consistent outreach and education, and improving overall health metrics for patient populations. Common daily duties include coordinating between primary care providers, specialists, and diagnostic facilities; maintaining meticulous records of referrals and outcomes; and equipping the broader care team with essential information. They often lead quality improvement initiatives, such as patient outreach programs, and act as ambassadors who build strong networks with community resources and external healthcare partners. The role demands a high level of organization and a proactive approach to navigating healthcare systems on behalf of the patient. Typical skills and requirements for RN Clinical Care Guide jobs include an active and unencumbered Registered Nurse (RN) license, along with relevant state certifications. Essential soft skills are paramount: exceptional communication across various platforms (phone, video, in-person), profound empathy, strong advocacy, and collaborative teamwork. Candidates must be detail-oriented, possess superior organizational abilities, and have a solid customer-service orientation. Experience with Electronic Health Records (EHR) is standard, and a firm commitment to patient privacy and confidentiality is fundamental. For RNs seeking a role that leverages clinical expertise in a coordination and guidance capacity, impacting health outcomes through navigation and support, exploring RN Clinical Care Guide jobs offers a fulfilling and evolving career path dedicated to elevating the patient experience.

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