Reports / OnDemand Intermediate Technology Analyst Jobs

Explore Reports and OnDemand Intermediate Technology Analyst jobs, a specialized career path at the intersection of enterprise content management, technical analysis, and operational support. Professionals in this role are pivotal in managing and optimizing enterprise report generation and document archival systems, primarily focusing on platforms like IBM Content Manager OnDemand (CMOD). They ensure the seamless flow, accessibility, and integrity of critical business documents and data outputs, serving as a crucial link between complex backend systems and end-user needs. Typically, individuals in these jobs are responsible for the end-to-end lifecycle of business reports and on-demand document services. Common duties include designing, defining, and setting up complex reporting streams and archival solutions. They act as troubleshooters, diagnosing and resolving high-impact issues to restore service continuity, often involving deep dives into both mainframe and distributed system environments. A significant part of the role involves process improvement and automation, where analysts design testing approaches and automate repetitive tasks to enhance operational efficiency. They also provide technical guidance and best practices to clients and internal stakeholders, translating technical requirements into actionable strategies and ensuring systems align with business objectives. The profession demands a strong blend of technical and analytical skills. A solid understanding of enterprise content management systems, particularly the architecture and administration of OnDemand solutions, is fundamental. Skills in infrastructure delivery, application hosting, and a grasp of related technologies like IBM Enterprise Records or Content Navigator are highly valued. These analysts must possess excellent problem-solving abilities to perform impact analyses and manage projects with minimal supervision. Effective communication is key, as they must often explain technical concepts to non-technical audiences and collaborate with cross-functional teams and vendors to define product roadmaps. Typical requirements for these jobs include a bachelor’s degree in computer science, information technology, or a related field, with several years of hands-on experience in infrastructure or application support roles. Candidates are expected to demonstrate a proven track record in operational process change, a risk-aware mindset, and the ability to work under pressure to meet deadlines. For those with a passion for maintaining critical business data services and driving technological efficiency, Reports and OnDemand Intermediate Technology Analyst jobs offer a challenging and rewarding career with opportunities for specialization and growth within IT operations and business analysis.