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Rental Technician Jobs

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Rental Technician
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Join our team as a Rental Technician at Snoqualmie Pass! Provide exceptional guest service by expertly fitting boots, skis, and snowboards. Your role ensures safe, fun mountain experiences through equipment rentals, maintenance, and daily shop operations. Enjoy benefits including a 401(k) option ...
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United States , Snoqualmie Pass
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21.00 - 23.55 USD / Hour
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Boyne Resorts
Expiration Date
Until further notice
Nordic Rental Technician
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Join our team as a Nordic Rental Technician at Snoqualmie Pass. Provide exceptional guest service by expertly fitting ski, boot, and snowshoe rentals while ensuring safety and equipment maintenance. This role requires strong customer service skills and offers benefits including a free season pass...
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Location
United States , Snoqualmie Pass, Washington
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Salary
21.00 - 23.55 USD / Hour
boyneresorts.com Logo
Boyne Resorts
Expiration Date
Until further notice
Discover rewarding and dynamic rental technician jobs, a crucial customer-facing role within the outdoor recreation, event, and equipment rental industries. Professionals in this field are the essential link between specialized gear and the customer's experience, ensuring safety, functionality, and satisfaction. A rental technician is primarily responsible for the accurate fitting, maintenance, and management of rental equipment, which can range from ski and snowboard packages to bicycles, camping gear, party supplies, or power tools, depending on the business focus. This career is ideal for individuals who are passionate about specific activities or equipment and enjoy sharing that knowledge in a fast-paced, service-oriented environment. The core day-to-day responsibilities of a rental technician are multifaceted, blending technical skill with exceptional interpersonal service. Typical duties include conducting personalized fittings for customers, meticulously adjusting equipment settings for safety and comfort, and clearly demonstrating the proper operation and features of the gear. Technicians perform routine inspections, basic maintenance, and repairs to ensure all inventory meets stringent safety and performance standards. Inventory management is a key component, involving the systematic checking of equipment in and out, tracking usage, and maintaining organized and clean work areas. Furthermore, technicians are often tasked with opening and closing procedures, processing transactions, and answering detailed customer inquiries to enhance their overall experience. To excel in rental technician jobs, a specific blend of hard and soft skills is required. Foundational technical knowledge of the relevant equipment is paramount, whether it involves understanding ski binding DIN settings, bicycle mechanics, or generator operation. This is complemented by strong mechanical aptitude for troubleshooting and performing minor repairs. However, the role is overwhelmingly centered on customer service. Outstanding communication skills, patience, and a friendly, welcoming demeanor are non-negotiable, as technicians guide customers of all experience levels. Physical stamina is also important, as the job frequently involves kneeling, standing for long periods, and lifting heavy equipment. Common requirements for these positions include being at least 16 or 18 years old, possessing basic computer proficiency for point-of-sale and inventory systems, and having the flexibility to work weekends, holidays, and peak seasons. A successful rental technician is ultimately a knowledgeable advisor, a meticulous gear expert, and a hospitality ambassador, all rolled into one. These jobs offer a unique opportunity to turn a passion for outdoor sports or technical equipment into a hands-on career, contributing directly to the enjoyment and safety of every customer's adventure.

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