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Remote bilingual survey agent Jobs

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Remote bilingual survey agent
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Join a dynamic financial sector team as a Remote Bilingual Survey Agent. This Montreal-based role requires fluency in English and French for outbound customer service calls. Enjoy a flexible schedule, weekday hours only, and the choice to work from home or our downtown office. Prior customer serv...
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Location
Canada , Montreal
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Salary
19.00 - 20.00 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
Until further notice
Discover rewarding remote bilingual survey agent jobs, a dynamic profession at the intersection of customer service, market research, and data collection. These roles are ideal for communicative individuals who thrive in structured, remote environments and possess the valuable skill of fluency in two or more languages. As a remote bilingual survey agent, your primary function is to serve as a crucial link between research organizations and the public, gathering essential information, opinions, and feedback that drive business insights and decision-making for clients across various sectors. The core responsibilities of this profession typically involve conducting outbound telephone calls to a list of provided contacts, following a precise survey script or questionnaire. Your key duty is to professionally and persuasively engage respondents, guiding them through the survey process while ensuring data accuracy and completeness. This requires entering collected information directly into a specialized computer system or database in real-time. Agents often manage call schedules, which may include scheduling callbacks for respondents who are unavailable, and are expected to meet daily or weekly quotas for completed surveys. Adherence to strict protocols regarding respondent confidentiality and data security is a universal standard in these roles. To excel in remote bilingual survey agent jobs, specific skills and requirements are commonly sought. Fluency in two or more languages—with full professional proficiency in speaking, reading, and writing—is the fundamental qualification, enabling communication with diverse demographic groups. Exceptional verbal communication and active listening skills are paramount for building rapport and ensuring clear understanding of questions. A background in customer service, telemarketing, or a similar phone-based role is highly beneficial, as it builds resilience for handling rejections and maintaining a polite, persistent demeanor. Successful agents are self-disciplined, possessing strong time management and organizational skills to work independently from a home office. They must be comfortable with standard computer software and proprietary data entry systems, have a reliable high-speed internet connection, and a quiet workspace. The ability to work under pressure, meet deadlines, and maintain a high level of accuracy while performing repetitive tasks is also crucial for long-term success in this field. This profession offers a unique opportunity to leverage language skills in a flexible, remote capacity, contributing to meaningful research while developing transferable expertise in communication and data management. For detail-oriented, bilingual individuals seeking structured work-from-home jobs, a career as a remote survey agent presents a viable and engaging path.

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