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Quality Assurance, Monitoring & Testing Group Manager Jobs

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Quality Assurance, Monitoring & Testing Group Manager
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India , Pune
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Not provided
https://www.citi.com/ Logo
Citi
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Until further notice
Quality Assurance, Monitoring & Testing Sr. Group Manager
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Lead our Quality Assurance, Monitoring & Testing team in Heredia, Costa Rica. This senior group manager role requires 15+ years in financial services risk, controls, or audit. You will oversee a large team, drive control framework implementation, and enhance risk management strategies. Apply your...
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Costa Rica , Heredia
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Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Explore a world of opportunity with Quality Assurance, Monitoring & Testing Group Manager jobs, a senior leadership role at the heart of organizational integrity and risk management. Professionals in this pivotal position are responsible for architecting and overseeing a robust control framework that safeguards a company's operations, reputation, and compliance posture. This is not a role focused on software QA; instead, it is a strategic function centered on operational risk, ensuring that business activities, processes, and internal controls are designed effectively and operating as intended to mitigate defined risks. As a Group Manager, you serve as the organization's guardian of quality and control, leading a large team dedicated to proactive risk assessment. The typical responsibilities of a Quality Assurance, Monitoring & Testing Group Manager are extensive and critical. They involve providing strategic leadership and direction to a team of professionals and junior managers, driving optimization and efficiencies in control-related projects. A core duty is the end-to-end ownership of the control framework, ensuring its quality, completeness, and accuracy. This includes leading the development and execution of a comprehensive Monitoring & Testing program, which assesses both the design and operational effectiveness of key controls. Managers in this field conduct routine testing of internal activities to ensure adherence to established quality standards and regulatory requirements, identifying areas of non-compliance and potential risk. They are also responsible for reviewing and integrating stakeholder feedback, addressing quality assurance issues promptly, and regularly reporting control effectiveness and outcomes to executive leadership and key stakeholders. To excel in these demanding jobs, candidates typically need a strong blend of experience and skills. A common requirement is 10+ years of progressive experience in operational risk management, compliance, internal audit, or other control-related functions, often within highly regulated industries like financial services. From a skills perspective, expert knowledge in control development and execution is paramount. Successful managers possess strong leadership, decision-making, and problem-solving skills, coupled with the ability to see the strategic big picture without losing sight of critical details. Excellent analytical capabilities are needed to evaluate complex processes, and superior communication and presentation skills are essential for influencing executive audiences and inspiring teams. A bachelor's degree is typically a minimum requirement, with a master's degree often preferred. A strong sense of accountability, ownership, and a results-oriented mindset defines top performers in this field. If you are a strategic leader passionate about building a culture of quality and resilience, exploring Quality Assurance, Monitoring & Testing Group Manager jobs could be the next step in your career.

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