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Protergia Training Specialist Jobs (On-site work)

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Protergia Training Specialist
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Join our B2C team in Paiania as a Protergia Training Specialist. Design and deliver innovative sales and customer service training programs across multiple channels. Utilize digital tools and modern methods to enhance team performance and customer experience. We offer a competitive package, healt...
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Greece , Paiania
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Not provided
https://www.metlengroup.com Logo
Metlen Group
Expiration Date
Until further notice
Embark on a rewarding career path by exploring Training Specialist jobs, a dynamic profession centered on empowering organizational talent and driving performance. A Training Specialist is a pivotal figure responsible for developing, delivering, and managing learning initiatives that equip employees with the essential skills, knowledge, and behaviors needed to excel. This role is the engine behind a skilled workforce, directly impacting both employee capability and overall business success. Professionals in these jobs act as educators, consultants, and project managers, bridging the gap between company objectives and employee performance. The core responsibilities of a Training Specialist are comprehensive and cyclical. Typically, they begin with conducting thorough training needs analyses to identify skill gaps and learning opportunities. Following this, they design and develop a wide array of training curricula and materials. This includes creating engaging content for classroom-based sessions, dynamic eLearning modules, and blended learning programs that may incorporate videos, interactive guides, and realistic sales scenarios. The delivery of this training is a fundamental duty, requiring the specialist to facilitate sessions on topics ranging from product knowledge and technical systems to core soft skills like communication, negotiation, and advanced sales techniques. Beyond the initial delivery, the role involves continuous evaluation and improvement, using participant feedback, performance metrics, and key performance indicators (KPIs) to refine programs for maximum effectiveness and knowledge retention. To thrive in Training Specialist jobs, a specific set of skills and qualifications is essential. A bachelor's degree in Education, Human Resources, Communications, or a related field is a common foundation. Practical experience, typically two or more years, in a training or instructional design capacity is highly valued, especially within fast-paced environments like sales, retail, or customer service. Exceptional communication and interpersonal skills are non-negotiable, as the role demands the ability to captivate diverse audiences and adapt messaging for different learning styles. Strong organizational and project management abilities are crucial for handling multiple programs simultaneously, from initial preparation to final evaluation. A strategic, business-oriented mindset allows the specialist to align learning initiatives with overarching commercial goals. Furthermore, proficiency with standard office software is expected, and familiarity with digital tools like Learning Management Systems (LMS), CRM platforms like Salesforce, and eLearning authoring software is a significant asset. For those seeking impactful jobs at the intersection of education and business, a career as a Training Specialist offers a unique opportunity to shape professional growth and contribute directly to organizational excellence.

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