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Operations Analyst Portugal Jobs

4 Job Offers

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Customer Operations Analyst
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Customer Operations Analyst role in Porto, Portugal, focused on debt management and pre-litigation procedures. You will monitor judicial proceedings, negotiate payment plans, and analyze debt portfolios using SAP and Excel. Ideal for results-oriented professionals with strong communication and ne...
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Location
Portugal , Porto
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Not provided
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EDP
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Until further notice
New
Customer Operations Analyst
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Customer Operations Analyst sought in Lisbon to oversee billing operations for network access, ensuring regulatory compliance and SLA adherence. This hybrid role requires a Master’s degree, up to 4 years’ experience, and expertise in process optimization, KPI dashboards, and automation. Ideal can...
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Portugal , Lisbon
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Not provided
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EDP
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Until further notice
Senior Analyst, Partnerships Systems Operations Tech Stack
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Join Mastercard in Portugal as a Senior Analyst for Partnerships Systems Operations. You will scale and optimize the global Partner Tech Stack, including PRM tools like Salesforce. Key duties involve enhancing systems for partner onboarding, deal registration, and lifecycle operations. This role ...
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Portugal
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Not provided
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Mastercard
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Until further notice
Cyber Security Operations Analyst
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Join iCapital's InfoSec team in Lisbon as a Cyber Security Operations Analyst. Be a first responder, monitoring alerts and defending against threats using SIEM, AWS, and firewall tech. This role requires 2-4 years' experience, Splunk knowledge, and offers competitive salary, bonus, equity, and fu...
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Portugal , Lisbon
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Not provided
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iCapital Network
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Until further notice

About the Operations Analyst role

Explore a world of opportunity in Operations Analyst jobs, a dynamic career path at the heart of business efficiency and strategic execution. Operations Analysts are the vital link between a company's strategic goals and its day-to-day activities. They are systematic problem-solvers who dive deep into business processes to diagnose inefficiencies, optimize workflows, and drive meaningful improvements that impact the bottom line. If you have a passion for data, a keen eye for detail, and a drive to make things work better, this profession offers a challenging and rewarding career.

Professionals in these roles are typically responsible for a core set of tasks centered on analysis, process improvement, and project support. A typical day might involve collecting and interpreting complex datasets to monitor key performance indicators (KPIs) and operational metrics. They map out existing business processes to identify bottlenecks, redundancies, and key pain points. Based on their analysis, they develop data-backed recommendations and business cases for new strategies or technologies. Many Operations Analysts also play a key role in managing or contributing to operational improvement and transformation projects, ensuring that initiatives are aligned with broader company objectives and are implemented successfully. Their work often includes creating standardized reports and dashboards to communicate findings and track progress to stakeholders at all levels of the organization.

The skill set for a successful Operations Analyst is a powerful blend of technical and soft skills. Strong analytical capabilities are non-negotiable; these professionals must be proficient in data analysis tools, with Microsoft Excel being a fundamental requirement. Knowledge of data visualization software like PowerBI or Tableau is increasingly valuable. A solid understanding of project management principles is also common, as is experience with data analysis and reporting. Beyond technical prowess, exceptional problem-solving skills, a continuous improvement mindset, and a sharp business acumen are crucial. They must be effective communicators, capable of translating complex data into clear, actionable insights for both technical teams and executive leadership. A results-oriented attitude and the ability to work collaboratively in cross-functional teams are also highly sought after.

Typical requirements for Operations Analyst jobs often include a bachelor's degree in fields such as Business Administration, Economics, Finance, Management, or a related discipline. While entry-level positions exist, many roles seek candidates with several years of experience in an operational, analytical, or consulting capacity. The profession offers diverse pathways, with specializations emerging in areas like sales operations, financial operations, and client services, allowing individuals to align their career with specific industry sectors. For those seeking a career that combines analytical rigor with tangible business impact, exploring Operations Analyst jobs is the perfect first step toward a future as an architect of efficiency and a driver of corporate growth.