Explore a world of opportunity in OEC/ICM Senior Developer jobs, a specialized and high-demand career path at the intersection of enterprise CRM and incentive compensation management. Professionals in this role are technical experts responsible for designing, building, and optimizing complex cloud-based business applications, primarily within the Oracle CX ecosystem. They serve as the crucial link between strategic business objectives and functional technology solutions, ensuring systems for sales, marketing, and service operations run efficiently and effectively. Typically, an OEC/ICM Senior Developer's core responsibilities revolve around the end-to-end lifecycle of Oracle Engagement Cloud (OEC) and Oracle Incentive Compensation (ICM) modules. This involves configuring and customizing the cloud platform to meet specific organizational workflows, which includes creating and modifying data objects, fields, workflows, and business rules. A significant part of the role is focused on data—migrating and transforming data from legacy CRM systems (like Salesforce or on-premise solutions), building robust ETL processes, and ensuring data integrity across integrated systems. Furthermore, they develop and maintain critical security models, user roles, profiles, and hierarchies to govern data access. For ICM specifically, these developers design, build, and troubleshoot complex compensation plans, including calculations for commissions, claw-backs, and payments, requiring deep analytical and logical problem-solving skills. The typical skill set for these senior developer jobs is both broad and deep. A strong foundation in CRM concepts—such as lead-to-opportunity management, account management, and service request handling—is essential. Technically, expertise in cloud application configuration, Groovy scripting, and PL/SQL is standard. They must be proficient in building and customizing reports using tools like OTBI and BI Publisher. A key requirement is experience with enterprise application integration, connecting OEC/ICM to other systems like ERP (EBS, ERP Cloud, JD Edwards), CPQ, and marketing automation platforms. Beyond technical prowess, successful professionals possess strong analytical abilities to diagnose issues, optimize performance, and design scalable solutions. They often lead design workshops, translate business requirements into technical specifications, and communicate effectively with both technical teams and business stakeholders. Common requirements for candidates seeking OEC/ICM Senior Developer jobs include a bachelor’s degree in computer science, engineering, or a related field, coupled with several years of hands-on experience implementing and customizing Oracle Engagement Cloud. Experience across multiple full project lifecycles, from discovery and design to deployment and support, is highly valued. This career is ideal for detail-oriented problem-solvers who enjoy leveraging a sophisticated tech stack to solve real-world business challenges in sales performance and customer engagement, making them pivotal assets in any organization leveraging Oracle's CX suite.
