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Manager, Operations United States, Charlotte Jobs (Hybrid work)

7 Job Offers

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Wholesale Lending Operations Control Management Director
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United States , Charlotte
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Not provided
https://www.wellsfargo.com/ Logo
Wells Fargo
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Until further notice
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Offshore BPO Operations Manager
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Lead our offshore BPO partnerships to deliver exceptional customer service at scale. This Reno or Charlotte-based role requires a strategic leader with 2+ years in call center operations and vendor management. You'll ensure performance, compliance, and seamless service delivery while enjoying top...
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United States , Reno, NV; Charlotte, NC
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85360.00 - 106700.00 USD / Year
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Figure
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Business Execution Senior Manager – Customer Reference Data Operations
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United States , Charlotte
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https://www.wellsfargo.com/ Logo
Wells Fargo
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Senior Manager Field Operations
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Lead field operations for a major telecom provider in Charlotte. Manage a large team of technicians, ensuring quality service delivery and network maintenance. This senior role requires strong leadership, financial acumen, and 5-7 years of experience. We offer competitive benefits including insur...
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United States , Charlotte
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Brightspeed
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Senior Operations Manager, Underwriting
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Join Figure as a Senior Operations Manager, Underwriting in Charlotte. Lead underwriting processes for diverse loan products, including Self-Employed, Trusts, and DSCR loans. This role requires 5+ years of experience, people management skills, and offers excellent benefits like comprehensive heal...
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United States , Charlotte
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97680.00 - 122100.00 USD / Year
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Figure
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Technical Program Manager - Operational Governance
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Seeking a Technical Program Manager for Operational Governance in Charlotte. Lead end-to-end program management for OSS/BSS stacks, ensuring on-time and on-budget delivery. Requires 8+ years in complex program management and 7+ years of technical telecom/software experience. Offers competitive be...
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United States , Charlotte
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Not provided
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Brightspeed
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Senior Operations Manager
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Seeking a Senior Operations Manager to oversee contact center operations and workforce management in Nashville, Atlanta, or Charlotte. You will ensure client satisfaction, achieve KPIs, and manage P&L for multiple accounts. Requires 5-8 years of managerial experience in call center or BPO environ...
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United States , Nashville, TN; Atlanta, GA; Charlotte, NC
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70000.00 USD / Year
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Helpware
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Discover and apply for Manager, Operations jobs, a pivotal leadership role at the heart of any organization's efficiency and success. An Operations Manager is a strategic leader responsible for overseeing the daily activities that keep a business running smoothly, ensuring that people, processes, and resources are aligned to meet organizational goals and deliver exceptional value. This profession is critical across virtually every industry, from manufacturing and logistics to healthcare, technology, and hospitality, making it a versatile and in-demand career path. Professionals in these roles typically serve as the vital link between senior management's strategic vision and frontline execution. A core responsibility involves managing teams and workflows to optimize productivity, quality, and safety. This includes direct supervision of staff, scheduling, performance management, and fostering a positive, accountable work culture. Operations Managers are also deeply involved in resource allocation, controlling inventory, and managing equipment or fleet maintenance to ensure operational continuity. A significant part of the role focuses on financial stewardship, often managing a budget or Profit & Loss (P&L) statement, identifying cost-saving opportunities, and driving initiatives to improve the bottom line without compromising service or product standards. Common responsibilities across Manager, Operations jobs include developing and implementing standard operating procedures (SOPs), monitoring key performance indicators (KPIs), and ensuring compliance with industry regulations and safety standards. They are frequently the point of contact for problem-solving, tasked with responding to emergencies, mitigating risks, and conducting root cause analyses to prevent future issues. Furthermore, these managers play a key role in project management, vendor relations, and often, in unionized environments, navigating labor relations and collective agreements. Typical skills and requirements for success in this field include a strong blend of leadership and analytical abilities. Employers generally seek candidates with a bachelor’s degree in business administration, operations management, or a related field, though substantial experience can sometimes substitute. Several years of progressive experience in an operational or supervisory capacity is standard. Essential skills include exceptional communication and interpersonal abilities for stakeholder management, proven competency in budgeting and data analysis, and a solid understanding of relevant health, safety, and employment laws. The ideal candidate is a proactive, decisive leader who thrives under pressure, excels at process optimization, and is committed to driving continuous improvement and team development. Explore Manager, Operations jobs to find a career where you can build robust systems, lead dynamic teams, and make a tangible impact on organizational performance.

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