Explore Manager of ERP Operations jobs and discover a pivotal leadership role at the intersection of technology and business strategy. Professionals in this career function as the strategic stewards of an organization's Enterprise Resource Planning (ERP) system, most commonly platforms like SAP, Oracle, or Microsoft Dynamics. Their core mission is to ensure these complex, integrated software suites—which manage critical functions like finance, supply chain, manufacturing, and human resources—run reliably, efficiently, and in direct support of overarching business goals. This is not a purely technical role; it is a hybrid position demanding deep system expertise, strong operational management, and exceptional leadership to bridge the gap between IT and business units. The typical responsibilities for a Manager of ERP Operations are comprehensive. They oversee the entire application lifecycle, from daily support and maintenance to strategic enhancements and upgrades. This involves managing a team of ERP analysts, consultants, and support specialists, prioritizing their workload through a ticketing system, and ensuring high standards for incident resolution, problem management, and change control. A significant part of the role is project leadership, guiding initiatives such as new module implementations, major system upgrades, or integrations with other business applications. They are accountable for system performance, data integrity, and security, while also managing vendor relationships and adhering to budgetary constraints. Crucially, they act as the primary liaison, translating business needs into technical requirements and communicating system capabilities and project status to executive sponsors and stakeholders. Candidates exploring Manager of ERP Operations jobs will find a consistent set of requirements. Typically, a bachelor’s degree in Information Systems, Computer Science, Business Administration, or a related field is required, often supplemented by an MBA. Employers seek extensive hands-on experience with specific ERP platforms (often 8+ years), including deep functional or technical knowledge of key modules relevant to the industry. Several years (3-5+) of proven experience in directly managing an ERP support or operations team is essential. The skill set is diverse: strong operational and service delivery management (ITIL principles are often valued), project management expertise, a solid understanding of core business processes like order-to-cash or procure-to-pay, and foundational knowledge of system architecture and security. Beyond technical prowess, success hinges on superior leadership, communication, analytical problem-solving, and stakeholder management abilities. For those who excel at driving operational excellence while enabling business transformation, Manager of ERP Operations jobs offer a challenging and highly impactful career path at the heart of modern enterprise technology.
