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Lounge Waiter/Waitress Jobs

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In Room Dining / Executive Lounge Waiter/Waitress
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United Kingdom , London
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Salary
11.45 GBP / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
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Explore the world of Lounge Waiter/Waitress jobs and discover a career dedicated to the art of premium hospitality. A Lounge Waiter or Waitress is a hospitality professional specializing in delivering an elevated and personalized service experience within exclusive settings such as hotel executive lounges, upscale airport lounges, private members' clubs, and high-end restaurant lounges. This role is distinct from standard food service positions, focusing on creating a refined, comfortable, and seamless atmosphere for discerning guests. Professionals in these jobs are the ambassadors of the lounge environment. Their day typically begins with meticulous preparation, ensuring the lounge is pristine, well-stocked, and perfectly set up for the day's service. This includes arranging seating, polishing glassware and cutlery, and preparing service stations. A core responsibility is the warm and gracious greeting of guests, making them feel welcome and attended to from the moment they arrive. The service itself is anticipatory and discreet. Lounge staff expertly manage food and beverage orders, often from a specialized menu featuring premium cocktails, fine wines, and gourmet small plates or afternoon tea services. They possess thorough product knowledge to make informed recommendations and skillfully suggest enhancements or upsell items, always aiming to exceed guest expectations and contribute to the venue's revenue. Beyond order-taking, the role involves the seamless delivery of food and beverages, ensuring presentation and timing are impeccable. They continuously monitor their assigned area, proactively checking on guests to ensure satisfaction, promptly clearing tables, and replenishing drinks without being intrusive. A significant part of the role involves maintaining the lounge's ambiance and cleanliness throughout the shift, adhering to strict hygiene and safety standards. Closing duties are equally important, involving restocking supplies, cleaning equipment, securing the area, and preparing reports for the next shift. The typical skills and requirements for Lounge Waiter/Waitress jobs are a blend of personal attributes and practical abilities. A service-oriented personality with a warm, professional demeanor is paramount. Excellent communication and interpersonal skills are essential for building rapport with guests and collaborating effectively within a team. Candidates must be physically capable, with the stamina to stand and walk for extended periods and the ability to carry trays and items, often weighing up to 25-50 pounds. A positive attitude, dependability, and a keen eye for detail are highly valued. While formal education requirements can vary, a high school diploma is common, and previous experience in a food and beverage environment is often preferred. For those seeking a dynamic career centered on luxury service and guest interaction, Lounge Waiter/Waitress jobs offer a rewarding and professional pathway in the hospitality industry.

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