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Italian client service associate Jobs (On-site work)

2 Job Offers

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Commercial Associate
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Italy , Milano
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Not provided
https://www.citi.com/ Logo
Citi
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Until further notice
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Legal Counsel
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Italy , Milan
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Not provided
https://www.metlengroup.com Logo
Metlen Group
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Until further notice
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Explore a world of opportunity with Italian client service associate jobs, a dynamic and client-facing career path perfect for bilingual professionals. This role sits at the heart of business operations, acting as a vital link between a company and its Italian-speaking clientele. Professionals in these positions are the primary point of contact, dedicated to building strong, lasting relationships and ensuring client satisfaction through exceptional service and support. The core of the profession revolves around understanding client needs, providing insightful solutions, and facilitating seamless communication in both Italian and English. The typical responsibilities for an Italian Client Service Associate are diverse and engaging. On any given day, you might be handling inbound client inquiries via phone, email, or live chat, providing information, and resolving issues efficiently. A significant part of the role often involves conducting high-level research to better understand client industries, challenges, and objectives. This research enables associates to act as knowledge brokers, connecting clients with the right information, resources, or internal teams to meet their strategic goals. Furthermore, these roles frequently include managing client accounts, updating records in CRM systems, processing orders, and identifying opportunities for upselling or cross-selling services. The position requires a professional who can juggle multiple client projects simultaneously, always maintaining a high standard of accuracy and professionalism. To excel in Italian client service associate jobs, certain skills and qualifications are universally sought after. Fluency in both Italian and English is the fundamental, non-negotiable requirement, encompassing both verbal and written communication. Employers typically look for candidates with a bachelor’s degree, often in business, communications, or a related field. While entry-level positions are common, a client-centric mentality, strong problem-solving abilities, and a passion for the business world are crucial. Key soft skills include active listening, empathy, patience, and superb negotiation skills. A growth mindset is highly valued, as the role involves continuous learning and turning challenges into opportunities for development. If you are a dynamic individual who thrives on helping others and possesses the linguistic talent to bridge cultures, exploring Italian client service associate jobs could be the perfect first step in your international career. This profession offers a unique blend of communication, research, and business strategy, making it an excellent choice for those looking to build a rewarding profession in a globalized corporate environment.

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