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HR Operations Analyst - Offboarding Jobs (Hybrid work)

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HR Operations Support Analyst
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Join our HR Operations team in Heredia, Costa Rica, as a Support Analyst. This entry-level role provides vital customer support on HR topics like benefits and HR systems. Ideal candidates have customer service experience, strong English skills, and proficiency in Microsoft Office. We offer best-i...
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Costa Rica , Heredia
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Not provided
https://www.citi.com/ Logo
Citi
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Until further notice
Hr operations support analyst 2
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Join Citi in Taipei as an HR Operations Support Analyst 2. This intermediate role provides vital operations support, including documentation, account maintenance, and serving as a key liaison. The position requires 0-2 years of experience, proficiency in Microsoft Office, and strong bilingual ski...
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Taiwan , Taipei
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Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Are you a detail-oriented professional with a passion for data, systems, and process efficiency? Explore a world of opportunity with HR Operations Analyst jobs, a critical function at the heart of a modern, data-driven Human Resources department. An HR Operations Analyst serves as the backbone of HR service delivery, leveraging technology and analytics to streamline processes, ensure data integrity, and enhance the overall employee experience. This role is ideal for systematic thinkers who thrive on optimizing workflows and providing the analytical foundation for strategic HR decisions. Professionals in this field are typically responsible for the management and administration of key HR systems, most commonly the Human Resources Information System (HRIS). Their day-to-day duties involve system configuration, troubleshooting technical issues, and performing routine maintenance to ensure all HR technology platforms function seamlessly. A significant part of their role is dedicated to data analysis and reporting. They extract, clean, and interpret complex HR data to generate reports, build interactive dashboards, and track key metrics related to headcount, turnover, diversity, and other vital workforce trends. These insights empower organizational leaders to make informed, evidence-based decisions. Beyond systems and data, HR Operations Analysts are champions of process improvement. They meticulously evaluate existing HR workflows—from onboarding to benefits administration and offboarding—to identify bottlenecks and implement solutions that enhance efficiency, accuracy, and the user experience for both employees and the HR team. They often act as a point of escalation for resolving system-related inquiries, requiring them to have strong problem-solving skills and a customer-service orientation. Collaboration is also key, as they frequently work with IT, finance, and other business units to ensure the HRIS integrates effectively with other enterprise systems. Typical skills and requirements for these jobs include a bachelor's degree in Human Resources, Business Administration, or a related field, coupled with several years of experience in an HR operations or generalist role. Proficiency in one or more major HRIS platforms, such as Workday, SAP SuccessFactors, or Oracle HCM, is highly desirable. Successful candidates possess strong analytical capabilities, exceptional attention to detail, and advanced skills in Microsoft Excel or other data visualization tools. Excellent communication skills are essential for translating data into actionable insights for non-technical stakeholders and for providing clear system support. If you are a proactive problem-solver looking to build a career where your technical and analytical skills directly impact organizational success, exploring HR Operations Analyst jobs could be your next strategic career move.

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